An application or service that uses a file system filter driver may experience function failure on a computer that is running Windows Vista, Windows Server 2003, or Windows Server 2008

Applies To
Windows Vista Microsoft Windows Server 2003 Windows Server 2008

Symptoms

An application or service that uses a file system filter driver may experience function failure on a computer that is running one of the following operating systems:

  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008

        
For example, an application performs a real-time data replication among volumes by using a file system filter driver. However, the application does not detect the data changes on some volumes. Therefore, the data cannot be replicated to other volumes.

Cause

This issue occurs because of a race condition in the filter manager.

When a volume is mounted and a new frame is created by the filter manager at the same time, a race condition may occur. When the race condition occurs, the filter manager misses the new mounted volume. Therefore, some file system filter drivers cannot be attached to the volume for the filter I/O operations.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:

  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 1 (SP1)
  • Windows Server 2008 Service Pack 2 (SP2)

For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Installation instructions

After you install this hotfix, we recommend that you additionally install hotfix 978243. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

978243 A terminal server that is running Windows Server 2003 Service Pack 2 restarts unexpectedly after hotfix 971280 or security update 971486 (MS09-058) is installed

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2003 file information note

  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2003

File name File version File size Date Time Platform SP requirement
Fltmgr.sys 5.2.3790.4601 132,096 09-Oct-2009 20:00 x86 SP2
Ntkrnlmp.exe 5.2.3790.4601 2,499,584 09-Oct-2009 21:08 Not applicable SP2
Ntkrnlpa.exe 5.2.3790.4601 2,310,656 09-Oct-2009 19:58 x86 SP2
Ntkrpamp.exe 5.2.3790.4601 2,351,104 09-Oct-2009 19:58 Not applicable SP2
Ntoskrnl.exe 5.2.3790.4601 2,459,136 09-Oct-2009 21:08 x86 SP2

For all supported x64-based versions of Windows Server 2003

File name File version File size Date Time Platform SP requirement
Fltmgr.sys 5.2.3790.4601 229,376 25-Nov-2009 06:37 x64 SP2
Hal.dll 5.2.3790.4354 280,064 25-Nov-2009 06:38 x64 SP2
Ntkrnlmp.exe 5.2.3790.4601 4,613,632 25-Nov-2009 06:38 x64 SP2
Ntoskrnl.exe 5.2.3790.4601 4,540,416 25-Nov-2009 06:38 x64 SP2

For all supported IA-64-based versions of Windows Server 2003

File name File version File size Date Time Platform SP requirement Service branch
Fltmgr.sys 5.2.3790.4601 476,160 25-Nov-2009 06:36 IA-64 SP2 Not applicable
Ntdll.dll 5.2.3790.4455 1,646,592 25-Nov-2009 06:37 IA-64 SP2 Not applicable
Ntkrnlmp.exe 5.2.3790.4601 6,581,248 25-Nov-2009 06:37 IA-64 SP2 Not applicable
Wntdll.dll 5.2.3790.4455 775,168 25-Nov-2009 06:37 x86 SP2 WOW

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version Product SR_Level Service branch
    6.0.600
    0.
    20xxx
    Windows Vista RTM LDR
    6.0.600
    1.
    22xxx
    Windows Vista and Windows Server 2008 SP1 LDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008 SP2 LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Fltmgr.sys 6.0.6001.22547 189,000 23-Oct-2009 18:16 x86
Fltmgr.sys 6.0.6002.22250 188,984 23-Oct-2009 18:00 x86
Ntkrnlpa.exe 6.0.6001.22547 3,600,456 23-Oct-2009 18:16 Not applicable
Ntoskrnl.exe 6.0.6001.22547 3,548,744 23-Oct-2009 18:16 Not applicable
Ntkrnlpa.exe 6.0.6002.22250 3,600,952 23-Oct-2009 18:00 Not applicable
Ntoskrnl.exe 6.0.6002.22250 3,549,752 23-Oct-2009 18:00 Not applicable

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Fltmgr.sys 6.0.6001.22547 272,456 23-Oct-2009 18:36 x64
Fltmgr.sys 6.0.6002.22250 273,976 23-Oct-2009 18:01 x64
Ntoskrnl.exe 6.0.6001.22547 4,678,728 23-Oct-2009 18:37 x64
Ntoskrnl.exe 6.0.6002.22250 4,691,000 23-Oct-2009 18:01 x64

For all supported IA-64-based versions of Windows Server 2008

File name File version File size Date Time Platform
Fltmgr.sys 6.0.6001.22547 592,456 23-Oct-2009 18:09 IA-64
Fltmgr.sys 6.0.6002.22250 592,440 23-Oct-2009 17:53 IA-64
Ntoskrnl.exe 6.0.6001.22547 9,483,848 23-Oct-2009 18:09 IA-64
Ntoskrnl.exe 6.0.6002.22250 9,465,912 23-Oct-2009 17:53 IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

              

File name File version File size Date Time Platform
Package_for_kb975759_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,367 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,694 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,713 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,422 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,690 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,701 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,425 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,694 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,713 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,422 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 1,430 26-Oct-2009 14:20 Not applicable
X86_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_116ed9ab4403c710.manifest Not applicable 12,340 23-Oct-2009 19:27 Not applicable
X86_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_134379a1413886c4.manifest Not applicable 12,340 23-Oct-2009 21:54 Not applicable
X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_6c95c859cd5ac7f3.manifest Not applicable 17,806 23-Oct-2009 19:37 Not applicable
X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_6e6a684fca8f87a7.manifest Not applicable 17,806 23-Oct-2009 21:57 Not applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

              

File name File version File size Date Time Platform
Amd64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_6d8d752efc613846.manifest Not applicable 12,604 23-Oct-2009 19:45 Not applicable
Amd64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_6f621524f995f7fa.manifest Not applicable 12,604 23-Oct-2009 19:01 Not applicable
Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_c8b463dd85b83929.manifest Not applicable 16,512 23-Oct-2009 19:50 Not applicable
Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_ca8903d382ecf8dd.manifest Not applicable 16,512 23-Oct-2009 19:04 Not applicable
Package_for_kb975759_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,375 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,706 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,723 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,430 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,702 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,711 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,433 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,706 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,723 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,430 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,438 26-Oct-2009 14:20 Not applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

              

File name File version File size Date Time Platform
Ia64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6001.22547_none_11707da14401d00c.manifest Not applicable 12,601 23-Oct-2009 18:57 Not applicable
Ia64_microsoft-windows-filtermanager-core_31bf3856ad364e35_6.0.6002.22250_none_13451d9741368fc0.manifest Not applicable 12,601 23-Oct-2009 18:36 Not applicable
Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22547_none_6c976c4fcd58d0ef.manifest Not applicable 16,819 23-Oct-2009 19:00 Not applicable
Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6002.22250_none_6e6c0c45ca8d90a3.manifest Not applicable 16,819 23-Oct-2009 18:39 Not applicable
Package_for_kb975759_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,425 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,530 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,706 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,429 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,534 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,718 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,426 26-Oct-2009 14:20 Not applicable
Package_for_kb975759_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not applicable 1,434 26-Oct-2009 14:20 Not applicable

References

For more information about the filter manager, visit the following Microsoft Web site:

http:⁠//msdn.microsoft.com/en-us/library/aa488191.aspx
      

Redistribution

This hotfix may be available to your company for redistribution with its products subjects to certain conditions and requirements.  

If you are interested, please email redistpm@microsoft.com with subject line: KB975759 – request for redistribution [enter your company name].