PCI devices are unexpectedly enabled after you resume a Windows Vista or Windows 7 system from hibernation

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Article ID: 976240 - View products that this article applies to.
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SYMPTOMS

You disable a Peripheral Component Interconnect (PCI) device on a computer that is running Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2. However, the PCI device is enabled unexpectedly after you resume the system from hibernation.

CAUSE

This problem occurs because the PCI device is enabled when the system resumes from hibernation. This causes the PCI device to respond to registered queries at an address range that is assigned to a Personal Computer Memory Card International Association (PCMCIA) slot. Therefore, power IRPs that are sent to the PCMCIA device are never completed.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6001.2256353,33612-Nov-200918:28x86
Amdagp.sys6.0.6001.2256354,34412-Nov-200918:28x86
Isapnp.sys6.0.6001.2256346,66412-Nov-200918:28x86
Msisadrv.sys6.0.6001.2256313,38412-Nov-200918:29x86
Mssmbios.sys6.0.6001.2256328,23212-Nov-200918:29x86
Nv_agp.sys6.0.6001.22563106,07212-Nov-200918:29x86
Pci.sys6.0.6001.22563149,08012-Nov-200918:29x86
Rdpdr.sys6.0.6001.22563250,36812-Nov-200915:57x86
Sisagp.sys6.0.6001.2256352,82412-Nov-200918:29x86
Streamci.dll6.0.6001.2256322,10412-Nov-200918:29x86
Swenum.sys6.0.6001.2256312,24812-Nov-200918:29Not Applicable
Termdd.sys6.0.6001.2256351,80012-Nov-200918:29x86
Uliagpkx.sys6.0.6001.2256357,94412-Nov-200918:29x86
Viaagp.sys6.0.6001.2256353,84812-Nov-200918:29x86
Volmgr.sys6.0.6001.2256349,75212-Nov-200918:29x86
Agp440.sys6.0.6002.2226753,32012-Nov-200918:18x86
Amdagp.sys6.0.6002.2226754,34412-Nov-200918:19x86
Isapnp.sys6.0.6002.2226746,64812-Nov-200918:18x86
Msisadrv.sys6.0.6002.2226713,38412-Nov-200918:18x86
Mssmbios.sys6.0.6002.2226728,23212-Nov-200918:18x86
Nv_agp.sys6.0.6002.22267106,04012-Nov-200918:18x86
Pci.sys6.0.6002.22267148,55212-Nov-200918:18x86
Rdpdr.sys6.0.6002.22267250,36812-Nov-200915:44x86
Sisagp.sys6.0.6002.2226752,80812-Nov-200918:19x86
Streamci.dll6.0.6002.2226722,08812-Nov-200918:19x86
Swenum.sys6.0.6002.2226712,23212-Nov-200918:19Not Applicable
Termdd.sys6.0.6002.2226751,78412-Nov-200918:19x86
Uliagpkx.sys6.0.6002.2226757,92812-Nov-200918:19x86
Viaagp.sys6.0.6002.2226753,83212-Nov-200918:19x86
Volmgr.sys6.0.6002.2226749,73612-Nov-200918:19x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6001.2256361,52812-Nov-200919:05x64
Isapnp.sys6.0.6001.2256320,56812-Nov-200919:05x64
Msisadrv.sys6.0.6001.2256314,93612-Nov-200919:05x64
Mssmbios.sys6.0.6001.2256331,81612-Nov-200919:05x64
Nv_agp.sys6.0.6001.22563123,48012-Nov-200919:05x64
Pci.sys6.0.6001.22563178,24812-Nov-200919:05x64
Rdpdr.sys6.0.6001.22563315,90412-Nov-200916:23x64
Streamci.dll6.0.6001.2256323,62412-Nov-200919:05x64
Swenum.sys6.0.6001.2256312,48812-Nov-200919:05x64
Termdd.sys6.0.6001.2256361,00012-Nov-200919:05x64
Uliagpkx.sys6.0.6001.2256365,09612-Nov-200919:05x64
Volmgr.sys6.0.6001.2256365,60812-Nov-200919:05x64
Agp440.sys6.0.6002.2226761,49612-Nov-200918:23x64
Isapnp.sys6.0.6002.2226720,55212-Nov-200918:23x64
Msisadrv.sys6.0.6002.2226714,92012-Nov-200918:24x64
Mssmbios.sys6.0.6002.2226731,80012-Nov-200918:24x64
Nv_agp.sys6.0.6002.22267123,46412-Nov-200918:24x64
Pci.sys6.0.6002.22267178,24812-Nov-200918:24x64
Rdpdr.sys6.0.6002.22267315,90412-Nov-200916:01x64
Streamci.dll6.0.6002.2226723,60812-Nov-200918:25x64
Swenum.sys6.0.6002.2226712,47212-Nov-200918:25x64
Termdd.sys6.0.6002.2226760,98412-Nov-200918:25x64
Uliagpkx.sys6.0.6002.2226765,09612-Nov-200918:25x64
Volmgr.sys6.0.6002.2226765,60812-Nov-200918:25x64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pci.sys6.1.7600.20551153,67217-Oct-200913:16x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pci.sys6.1.7600.20551183,88017-Oct-200914:19x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This issue may remove PCMCIA devices after the system resumes from hibernation. When the system detects this situation, it triggers a Stop error.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb976240_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36716-Nov-200908:45Not Applicable
Package_for_kb976240_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69416-Nov-200908:45Not Applicable
Package_for_kb976240_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71316-Nov-200908:45Not Applicable
Package_for_kb976240_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42116-Nov-200908:45Not Applicable
Package_for_kb976240_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69016-Nov-200908:45Not Applicable
Package_for_kb976240_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70116-Nov-200908:45Not Applicable
Package_for_kb976240_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42516-Nov-200908:45Not Applicable
Package_for_kb976240_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69416-Nov-200908:45Not Applicable
Package_for_kb976240_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71316-Nov-200908:45Not Applicable
Package_for_kb976240_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42216-Nov-200908:45Not Applicable
Package_for_kb976240_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43016-Nov-200908:45Not Applicable
X86_machine.inf_31bf3856ad364e35_6.0.6001.22563_none_ba5eb2f4d7fc618b.manifestNot Applicable9,97416-Nov-200908:45Not Applicable
X86_machine.inf_31bf3856ad364e35_6.0.6002.22267_none_bc492604d51f1c0b.manifestNot Applicable9,97416-Nov-200908:45Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_machine.inf_31bf3856ad364e35_6.0.6001.22563_none_167d4e789059d2c1.manifestNot Applicable8,24216-Nov-200908:51Not Applicable
Amd64_machine.inf_31bf3856ad364e35_6.0.6002.22267_none_1867c1888d7c8d41.manifestNot Applicable8,24216-Nov-200908:51Not Applicable
Package_for_kb976240_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37516-Nov-200908:45Not Applicable
Package_for_kb976240_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70616-Nov-200908:45Not Applicable
Package_for_kb976240_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72316-Nov-200908:45Not Applicable
Package_for_kb976240_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42916-Nov-200908:45Not Applicable
Package_for_kb976240_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70216-Nov-200908:45Not Applicable
Package_for_kb976240_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71116-Nov-200908:45Not Applicable
Package_for_kb976240_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43316-Nov-200908:45Not Applicable
Package_for_kb976240_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70616-Nov-200908:45Not Applicable
Package_for_kb976240_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72316-Nov-200908:45Not Applicable
Package_for_kb976240_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43016-Nov-200908:45Not Applicable
Package_for_kb976240_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43816-Nov-200908:45Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb976240_rtm~31bf3856ad364e35~x86~~6.1.1.0.mumNot Applicable1,71418-Oct-200900:29Not Applicable
X86_machine.inf_31bf3856ad364e35_6.1.7600.20551_none_ba8f50ac390d52ad.manifestNot Applicable9,45618-Oct-200900:45Not Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_machine.inf_31bf3856ad364e35_6.1.7600.20551_none_16adec2ff16ac3e3.manifestNot Applicable7,89418-Oct-200900:48Not Applicable
Package_for_kb976240_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable1,72418-Oct-200900:30Not Applicable

Properties

Article ID: 976240 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB976240

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