Error 80070490 when you install Windows Vista SP2 or Windows Server 2008 SP2

Article translations Article translations
Article ID: 976920 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you try to install Windows Vista Service Pack 2 or Windows Server 2008 Service Pack 2, you receive the following error code:
80070490

RESOLUTION

To resolve this problem, run the System Update Readiness Tool (Checksur.exe).

MORE INFORMATION

The System Update Readiness Tool is available for download from the Microsoft Download Center:

For x86-based versions of Windows Vista and of Windows Server 2008



Collapse this imageExpand this image
Download
Download the Windows6.0-KB947821-v5-x86.msu package now.

For x64-based versions of Windows Vista and of Windows Server 2008



Collapse this imageExpand this image
Download
Download the Windows6.0-KB947821-v5-x64.msu package now.

For IA64-based version of Windows Vista and of Windows Server 2008



Collapse this imageExpand this image
Download
Download the Windows6.0-KB947821-v5-ia64.msu package now. For more information about the System Update Readiness Tool , click the following article number to view the article in the Microsoft Knowledge Base:
947821 Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7

Properties

Article ID: 976920 - Last Review: October 30, 2009 - Revision: 1.0
APPLIES TO
  • Windows Vista Service Pack 2
  • Windows Server 2008 Service Pack 2
Keywords: 
kbexpertisebeginner kbtshoot kbsurveynew kbprb KB976920

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com