Error message when some file system filter drivers that are transaction-aware are installed on a failover cluster node that is running Windows Server 2008 R2 and that has FSRM installed: "6704 (0x1A30) ERROR_TRANSACTION_ALREADY_ABORTED"

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Article ID: 977375 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • The Failover Clustering feature is installed on some computers that are running Windows Server 2008 R2.
  • Some file system filter drivers that are transaction-aware are installed on the failover cluster node. For example, the following filter drivers may use the transaction manager:
    • An FSRM Quota filter driver
    • An antivirus filter driver
    • A Hierarchical Storage Management system filter driver
    • An archival system filter driver
  • An application or a service creates a transaction and then commits it.
In this scenario, the CommitTransaction function call fails together with the following error message:
6704 (0x1A30) ERROR_TRANSACTION_ALREADY_ABORTED
Description: It is too late to perform the requested operation, since the Transaction has already been aborted.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows Server 2008 R2. Additionally, the Failover Clustering feature and the Microsoft File Server Resource Manager service must be installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntoskrnl.exe6.1.7600.205765,490,24816-Nov-200907:50x64
For all supported IA-64-based versions of Windows Server 2008 R2

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntoskrnl.exe6.1.7600.2057611,117,12816-Nov-200906:21IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_e4b4956114da7fd4ba2f91fd15e383c0_31bf3856ad364e35_6.1.7600.20576_none_7fa12669e57c66e7.manifestNot Applicable70116-Nov-200923:17Not Applicable
Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20576_none_c8bac22ee6e8b366.manifestNot Applicable15,29116-Nov-200908:22Not Applicable
Update123.mumNot Applicable1,90616-Nov-200923:17Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_a4f36c2a9bb79e5dda6993d95d2d7da7_31bf3856ad364e35_6.1.7600.20576_none_de52739f32811749.manifestNot Applicable69916-Nov-200923:17Not Applicable
Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20576_none_6c9dcaa12e894b2c.manifestNot Applicable15,28916-Nov-200909:10Not Applicable
Update.mumNot Applicable1,68416-Nov-200923:17Not Applicable

Properties

Article ID: 977375 - Last Review: September 11, 2010 - Revision: 2.2
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
Keywords: 
kbclustering kbqfe kbHotfixServer kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB977375

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