Error message when you try to open a network-shared application on a client computer that is running Windows 7 or Windows Server 2008 R2: 0xc000000f

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Article ID: 978869 - View products that this article applies to.
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SYMPTOMS

When you try to open an application from a network share on a computer that is running Windows 7 or Windows Server 2008 R2, the operation may fail. Additionally, you receive the following error message:
The application failed to initialize properly (0xc000000F)

This issue occurs if one of the following conditions is true:
  • You try to open the application from a network share.
  • You try to open the application from a TSClient share in a Terminal Service session. For example, you run the \\tsclient\c\windows\notepad.exe command to start a Notepad.exe process.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows 7 or Windows Server 2008 R2.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.206021,286,45622-Dec-200908:24x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.206021,736,59222-Dec-200908:46x64
Ntdll.dll6.1.7600.206021,290,04822-Dec-200908:24x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.206022,783,24022-Dec-200906:56IA-64
Ntdll.dll6.1.7600.206021,290,04822-Dec-200908:24x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb978869~31bf3856ad364e35~x86~~6.1.1.0.mumNot Applicable1,81122-Dec-200918:24Not Applicable
Package_2_for_kb978869~31bf3856ad364e35~x86~~6.1.1.0.mumNot Applicable1,81622-Dec-200918:24Not Applicable
Package_for_kb978869_rtm~31bf3856ad364e35~x86~~6.1.1.0.mumNot Applicable1,94722-Dec-200918:24Not Applicable
Update.mumNot Applicable1,67422-Dec-200918:24Not Applicable
X86_8036b079bd920977f6dc8b808378c625_31bf3856ad364e35_6.1.7600.20602_none_eea30e0f6692d187.manifestNot Applicable69322-Dec-200918:24Not Applicable
X86_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.20602_none_598a537e7660b012.manifestNot Applicable3,80222-Dec-200908:46Not Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_cc5cb3157b769eda52304f2943f79175_31bf3856ad364e35_6.1.7600.20602_none_1a2923ba96cc0668.manifestNot Applicable69722-Dec-200918:24Not Applicable
Amd64_d673b240be2b44e53df56424aad1d91f_31bf3856ad364e35_6.1.7600.20602_none_ec30c7bc581869dd.manifestNot Applicable69722-Dec-200918:24Not Applicable
Amd64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.20602_none_b5a8ef022ebe2148.manifestNot Applicable3,80622-Dec-200909:25Not Applicable
Package_1_for_kb978869~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable1,82122-Dec-200918:24Not Applicable
Package_2_for_kb978869~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable2,24822-Dec-200918:24Not Applicable
Package_3_for_kb978869~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable2,04822-Dec-200918:24Not Applicable
Package_for_kb978869_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable2,87922-Dec-200918:24Not Applicable
Update.mumNot Applicable2,32822-Dec-200918:24Not Applicable
Wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.20602_none_bffd9954631ee343.manifestNot Applicable3,56622-Dec-200908:38Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_67b79aacfb0f03e8f2a27c44363d92f2_31bf3856ad364e35_6.1.7600.20602_none_e0a5e0b75281d75b.manifestNot Applicable69522-Dec-200918:24Not Applicable
Ia64_d673b240be2b44e53df56424aad1d91f_31bf3856ad364e35_6.1.7600.20602_none_9013d02e9fb901a3.manifestNot Applicable69622-Dec-200918:24Not Applicable
Ia64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.20602_none_598bf774765eb90e.manifestNot Applicable3,80422-Dec-200909:15Not Applicable
Package_1_for_kb978869~31bf3856ad364e35~ia64~~6.1.1.0.mumNot Applicable1,82222-Dec-200918:24Not Applicable
Package_2_for_kb978869~31bf3856ad364e35~ia64~~6.1.1.0.mumNot Applicable2,04222-Dec-200918:24Not Applicable
Package_for_kb978869_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mumNot Applicable1,95822-Dec-200918:24Not Applicable
Update.mumNot Applicable1,68422-Dec-200918:24Not Applicable
Wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.20602_none_bffd9954631ee343.manifestNot Applicable3,56622-Dec-200908:38Not Applicable

REFERENCES

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 978869 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows HPC Server 2008 R2
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbfix kbexpertiseadvanced kbsurveynew kbqfe KB978869

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