Description of a reliability update for the TCP Chimney Offload feature in Windows Server 2008 and in Windows Vista

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Article ID: 979614 - View products that this article applies to.
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SYMPTOMS

You have a computer that is running Windows Server 2008 or Windows Vista. When you perform one of the following operations, the computer restarts and then displays various Stop error codes:
  • You enable or disable the TCP Chimney Offload feature.
  • You change the network adapter settings.
  • You upgrade the network adapter drivers.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Tcpipreg.sys6.0.6002.2236931,23222-Mar-201015:03x86
Tcpip.sys6.0.6002.22369912,25622-Mar-201017:40x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Tcpipreg.sys6.0.6002.2236940,44822-Mar-201015:24x64
Tcpip.sys6.0.6002.223691,424,25622-Mar-201017:43x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
976035 Update Rollup for the TCP Chimney Offload feature in Windows Server 2008 and in Windows Vista
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,230
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable
File nameX86_0911840db46de19c3a8ca7f807301f45_31bf3856ad364e35_6.0.6002.22369_none_65c2dca18db3dc17.manifest
File versionNot applicable
File size717
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable
File nameX86_4ce79cbe2e7538f00239bc7521ca6422_31bf3856ad364e35_6.0.6002.22369_none_325e18784e3b687b.manifest
File versionNot applicable
File size702
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable
File nameX86_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22369_none_8855714a1bd96cf2.manifest
File versionNot applicable
File size4,845
Date (UTC)22-Mar-2010
Time (UTC)19:05
PlatformNot applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22369_none_b5564d957cd2b35c.manifest
File versionNot applicable
File size6,400
Date (UTC)22-Mar-2010
Time (UTC)19:05
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_141b472a67f3593019a7032ed31e97ed_31bf3856ad364e35_6.0.6002.22369_none_f57796bc066a68c2.manifest
File versionNot applicable
File size721
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable
File nameAmd64_b70093ceda93822fac36c150fafca3e9_31bf3856ad364e35_6.0.6002.22369_none_46ced35aed73704f.manifest
File versionNot applicable
File size706
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable
File nameAmd64_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22369_none_e4740ccdd436de28.manifest
File versionNot applicable
File size5,122
Date (UTC)22-Mar-2010
Time (UTC)18:48
PlatformNot applicable
File nameAmd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22369_none_1174e91935302492.manifest
File versionNot applicable
File size6,422
Date (UTC)22-Mar-2010
Time (UTC)18:49
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,256
Date (UTC)23-Mar-2010
Time (UTC)01:11
PlatformNot applicable

Properties

Article ID: 979614 - Last Review: January 20, 2011 - Revision: 2.1
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Web Server 2008
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Service Pack 1
  • Microsoft Exchange Server 2007 Service Pack 2
  • Microsoft Exchange Server 2007 Service Pack 3
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Service Pack 1
Keywords: 
kbexpertiseinter kbsurveynew kbqfe kbautohotfix kbhotfixserver kbfix KB979614

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