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"Stop error code 0x0000006B PROCESS1_INITIALIZATION_FAILED" error message during startup on a computer that is running Windows 7 or Windows Server 2008 R2Article ID: 981833 - View products that this article applies to. SYMPTOMSYou have a computer that is running Windows 7 or Windows Server 2008 R2. However, the computer crashes during the startup process before you are prompted for user credentials. Additionally, you receive a Stop error message that resembles the following:
STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4) PROCESS1_INITIALIZATION_FAILED CAUSE
This issue occurs because the Bootcat.cache file is corrupted or because the size of the Bootcat.cache file is changed since the last successful start.
Note The Bootcat.cache file is located at %SystemRoot%\system32\codeintegrity. RESOLUTIONTo resolve this problem, apply Service Pack 1 for Windows 7 and for Windows Server 2008 R2. Microsoft provides no supported hotfix for this problem. For more information about this service pack, click the following article number to view the article in the Microsoft Knowledge Base: 976932
(http://support.microsoft.com/kb/976932/
)
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2 WORKAROUNDTo work around this issue, start the computer from the disc drive or from the USB drive by using the Windows installation media. Delete the Bootcat.cache file, and then restart the computer. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
PropertiesArticle ID: 981833 - Last Review: January 9, 2012 - Revision: 12.0 APPLIES TO
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