Article ID: 981833 - Last Review: January 9, 2012 - Revision: 12.0

"Stop error code 0x0000006B PROCESS1_INITIALIZATION_FAILED" error message during startup on a computer that is running Windows 7 or Windows Server 2008 R2

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SYMPTOMS

You have a computer that is running Windows 7 or Windows Server 2008 R2. However, the computer crashes during the startup process before you are prompted for user credentials. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4)
PROCESS1_INITIALIZATION_FAILED

Note The four parameters in the Stop error message may vary, depending on the configuration of the computer.

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CAUSE

This issue occurs because the Bootcat.cache file is corrupted or because the size of the Bootcat.cache file is changed since the last successful start.

Note The Bootcat.cache file is located at %SystemRoot%\system32\codeintegrity.

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RESOLUTION

To resolve this problem, apply Service Pack 1 for Windows 7 and for Windows Server 2008 R2. Microsoft provides no supported hotfix for this problem. For more information about this service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

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