Symptoms
Assume that you have Internet Explorer 10 installed on a computer that is running Windows 7 or Windows Server 2008 R2. When you upgrade the computer to Windows 8 or Windows Server 2012, all search history data, form data, temporary Internet files, cookies, saved passwords, and other browser caches are lost.
Cause
This issue occurs for one of the following reasons:
-
The sector size of the Extensible Storage Engine API (ESENT) database between Windows 7 or Windows Server 2008 R2 and Windows 8 or Windows Server 2012 is incompatible.
-
Certain indexes in the caches become invalid after you upgrade the operating system.
Resolution
To resolve this issue, follow these steps on the computer after you upgrade to Windows 8 or Windows Server 2012:
-
Sign in to the computer by using an administrator user.
-
Apply the update that is described in this article.
-
Install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website: http://update.microsoft.comNote This update was first included in the following security update:
2829530 MS13-037: Cumulative Security Update for Internet Explorer: May 14, 2013
In this situation, all temporary Internet files and histories of other users on this computer persist correctly after the upgrade.Note The temporary Internet files and histories of the administrator user who you used to apply these updates will be lost.
Update information
How to obtain this update
Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
|
Operating system |
Update |
|---|---|
|
All supported x86-based versions of Windows 8 |
|
|
All supported x64-based versions of Windows 8 |
|
|
All supported x64-based versions of Windows Server 2012 |
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running Windows 8, or Windows Server 2012.
Registry information
To apply this update, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8, and Windows Server 2012 file information notes
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.2.920 0.16 xxx
Windows 8, and Windows Server 2012
RTM
GDR
6.2.920 0.20 xxx
Windows 8, and Windows Server 2012
RTM
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Esent.dll |
6.2.9200.16561 |
2,382,336 |
22-Mar-2013 |
03:49 |
x86 |
|
Esent.dll |
6.2.9200.20661 |
2,407,424 |
21-Mar-2013 |
23:48 |
x86 |
For all supported x64-based versions of Windows 8 and of Windows Server 2012
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Esent.dll |
6.2.9200.16557 |
2,851,840 |
21-Mar-2013 |
22:47 |
x64 |
|
Esent.dll |
6.2.9200.20661 |
2,861,056 |
21-Mar-2013 |
23:48 |
x64 |
|
Esent.dll |
6.2.9200.16561 |
2,382,336 |
22-Mar-2013 |
03:49 |
x86 |
|
Esent.dll |
6.2.9200.20661 |
2,407,424 |
21-Mar-2013 |
23:48 |
x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information for Windows RT, Windows 8, and Windows Server 2012
Additional files for all supported x86-based versions of Windows 8
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,997 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:56 |
|
Platform |
Not applicable |
|
File name |
X86_5357fee5ff9418ea444677c0a2949f81_31bf3856ad364e35_6.2.9200.20665_none_549eefd74d86b1fd.manifest |
|
File version |
Not applicable |
|
File size |
716 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:56 |
|
Platform |
Not applicable |
|
File name |
X86_f798d42642019f2de7ffbe830a6bd879_31bf3856ad364e35_6.2.9200.16561_none_52950f08d5dcc01c.manifest |
|
File version |
Not applicable |
|
File size |
716 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:56 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.16561_none_eea1f587fd64fa31.manifest |
|
File version |
Not applicable |
|
File size |
3,950 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
04:27 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.20665_none_ef2f937b167eff57.manifest |
|
File version |
Not applicable |
|
File size |
3,950 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
01:10 |
|
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
|
File property |
Value |
|---|---|
|
File name |
Amd64_1d199e8afdce05b54325675b405ba342_31bf3856ad364e35_6.2.9200.20665_none_466a8a0aa71a67dc.manifest |
|
File version |
Not applicable |
|
File size |
1,080 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:58 |
|
Platform |
Not applicable |
|
File name |
Amd64_b40996f35e2e386a031633edf3436530_31bf3856ad364e35_6.2.9200.16561_none_9aa7b38a294463e4.manifest |
|
File version |
Not applicable |
|
File size |
1,080 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:58 |
|
Platform |
Not applicable |
|
File name |
Amd64_db7eba889d2b6f44f7dbe915d9117a24_31bf3856ad364e35_6.2.9200.16561_none_e0bd55ed262da451.manifest |
|
File version |
Not applicable |
|
File size |
720 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:58 |
|
Platform |
Not applicable |
|
File name |
Amd64_e345cc7c457950fe44337866ab70a04a_31bf3856ad364e35_6.2.9200.20665_none_60b3c298d98a2146.manifest |
|
File version |
Not applicable |
|
File size |
720 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:58 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.16561_none_4ac0910bb5c26b67.manifest |
|
File version |
Not applicable |
|
File size |
3,954 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
06:09 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.20665_none_4b4e2efecedc708d.manifest |
|
File version |
Not applicable |
|
File size |
3,954 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,458 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
22:58 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.16561_none_eea1f587fd64fa31.manifest |
|
File version |
Not applicable |
|
File size |
3,950 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
04:27 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.2.9200.20665_none_ef2f937b167eff57.manifest |
|
File version |
Not applicable |
|
File size |
3,950 |
|
Date (UTC) |
22-Mar-2013 |
|
Time (UTC) |
01:10 |
|
Platform |
Not applicable |
