Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

When you write extended characters in an email, you may find that they display as question marks. Some examples that we have seen reported include registered trademark (®), accented characters (é, ü, ñ, etc.), pound currency (£), umlauts (¨ over a letter), and other Non-ASCII Symbols.

Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.

Learn what to do if your Xbox console turns off unexpectedly.

Download and install the latest Bluetooth driver for Windows 10. Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Sign in to your router's setup webpage, and make sure the router's UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer's support site. Turn the UPnP setting off and save your changes. Restart your console, your modem, and your router.

If you can't sign in to your email account on the Outlook mobile app, get help for the account you're trying to sign in with. For additional help with adding an account to a mail app, or if you have other support issues, select a tab for your device:

Learn how to use the Play & Charge Kit battery pack, along with some troubleshooting tips.

Learn how to renew your Microsoft 365 Family or Microsoft 365 Personal subscription online or from a retail store.

Learn how to set up your user account for multifactor authentication with Microsoft 365.