Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Select the correct link for help with canceling a Microsoft 365, Microsoft Copilot Pro or an Xbox subscription. For all other subscriptions, follow the steps in the Cancel other Microsoft subscriptions section below.

Cancel a Microsoft 365, Copilot Pro or Xbox subscription

Cancel Microsoft 365

Cancel Microsoft Copilot Pro

​​​​Xbox logo

Cancel Xbox

Cancel other Microsoft subscriptions

To cancel other Microsoft subscriptions, such as ClipChamp, or for additional  OneDrive storage, please follow the instructions below.

  1. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.

    Note: If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund.

  2. Find your subscription and select Manage.

    Note: If you see  Turn on recurring billing instead of a link that says  Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.

  3. On the next page, select Cancel (or it might say  Upgrade or Cancel, depending on your subscription type).

  4. Scroll through and follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.

Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund. See  Countries with prorated refunds for Microsoft subscriptions for more information.

Any subscription length - Canada, Israel, Korea, and Turkey
Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany (purchases on or after March 1, 2022), Netherlands, Poland, and Portugal

Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.

Need more help?

Troubleshoot issues if you can't cancel your subscription

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!