Check if your Microsoft account is closed
We recommend following the steps in this order to assist you with finding your username.
 |
 |
 |
Check if closed |
||||
Your account might be closed or deleted
You might not be able to sign into your account because it's closed or deleted.
-
If you closed your Microsoft account, you have 60 days from closing to reopen it. After that 60 days, your account and data expire. To re-open your account, simply sign in again.
-
If you haven't signed in to your account for more than two years, it may have been deleted.
-
If you can't sign in because your username has stopped working, read We couldn't find an account with that username.
See Also
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
