The account you use to sign in determines which Clipchamp projects you can access. Personal projects and work or school projects are separate.
Sign in or create an account
Personal accounts
Sign in to Clipchamp with a personal Microsoft account.
- Choose one way to open Clipchamp:
- On Windows 10 or Windows 11, open Clipchamp from the Start menu. If it isn't installed, get it from the Microsoft Store.
- On Windows, Mac, Linux, or ChromeOS, open Clipchamp in a browser using Microsoft Edge or Google Chrome.
- Choose the option to sign in with a personal Microsoft account. In the browser, select Continue with Microsoft.
- Sign in with your Microsoft account. If you don't have one, select Create an account on the Microsoft sign-in page and follow the prompts.
Already have a Clipchamp account? Use the Microsoft account connected to your existing Clipchamp account to access your projects. It might have a different email address from the one you originally used for Google or email sign-in.
If you previously used Google or email to sign in, open Clipchamp in a browser. If Continue with Google or Continue with email is available, use your original sign-in method, then follow the prompts to connect a personal Microsoft account or sign in with the one already connected. Connecting your Microsoft account this way keeps your existing projects and account settings. Use the connected Microsoft account for future sign-ins. This legacy sign-in flow isn't available in the Windows app.
Work or school accounts
Sign in with the work or school account issued by your organization. Your account needs an assigned license that includes Clipchamp, and Clipchamp must be enabled by your organization.
Open Clipchamp from Microsoft 365 in Edge or Chrome, or use the Clipchamp desktop app if your administrator made it available. On managed devices, the desktop app might open the work version by default. If allowed, sign out to switch between a personal account and a work or school account.
For eligible licenses and ways to open Clipchamp, see How to access Microsoft Clipchamp with your work or school account.
Where your Clipchamp projects live
Personal accounts
- Projects are tied to the Clipchamp account used to create them. Use the Microsoft account connected to that account when signing in.
- Some personal projects use OneDrive-backed storage. In that case, Clipchamp saves project files to OneDrive, and you can reopen them with the same Clipchamp account.
- Media backup is separate from saving the editing project. Unless cloud backup is enabled for a project and its uploads have finished, keep the original media files available. On another device, or after cached media is removed, Clipchamp might ask you to locate and relink those files.
- Exported videos are separate from editing projects. After exporting, save the finished video to a folder you can find again.
Learn more in Clipchamp cloud storage frequently asked questions. If you can't open a OneDrive-backed project, see Troubleshooting OneDrive-backed Clipchamp editing projects.
Work or school accounts
Work or school projects are backed up to your work OneDrive or SharePoint. The project folder includes:
- A .clipchamp file with project data
- An Assets folder with media files
- An Exports folder for finished videos exported to OneDrive or SharePoint
Wait for project saving and media uploads to finish before closing Clipchamp. To open the project on another computer, sign in to OneDrive or SharePoint with the same work or school account and open the .clipchamp file. Keep the project file and its media together in the project folder.
If you can't find a project or video
If a project isn't on your Clipchamp home page, it doesn't necessarily mean it has been deleted.
Missing media is different from a missing project. If a saved project opens but asks you to locate files, the project is still available, but Clipchamp needs access to its media.
Before signing out or closing an editing project, check your internet connection and let project saving and any media uploads finish. Avoid clearing browser or app data as a first troubleshooting step. Clearing this data can remove cached media and unsaved changes. You might not be able to recover unsaved changes or media files without another copy. See Why have I lost changes to my video editing project?.
Start by checking your account, then follow the steps that match your issue.
- Check your account. Select your user icon in Clipchamp and confirm the signed-in account. For personal projects, use the Microsoft account connected to your existing Clipchamp account. If necessary, sign out and sign in with the correct account.
- Check the Clipchamp version. Personal projects and work or school projects are separate. Open the version you used when you created the project. Projects created in the mobile app also don't sync with desktop projects.
- Check OneDrive or SharePoint. In the same account, look for the Clipchamp folder or project folder. For work or school projects, open the .clipchamp file. If the project was shared with you, ask its owner to check your access. If it was deleted, check the OneDrive or SharePoint recycle bin.
- For personal OneDrive-backed projects, check OneDrive setup and access. Sign in to OneDrive with the same personal Microsoft account and complete any setup or reactivation prompts. If moving your projects to OneDrive failed, select the gear icon in Clipchamp, open OneDrive in settings, then select Retry setup if it appears. See Troubleshooting OneDrive-backed Clipchamp editing projects. For work or school projects, check your organization's OneDrive or SharePoint access instead.
- If the project opens but its media is missing, use the original video, audio, and image files to reconnect it. If those files weren't backed up, get them from the original device. When prompted, select Locate asset and follow the instructions. See Why do I need to locate my files?.
- If you're looking for an exported video rather than an editing project, check the folder you selected when exporting or downloading it. For work or school videos exported to OneDrive or SharePoint, check the project's Exports folder.
Sign out
Before you sign out, wait for your project to finish saving and for any media uploads to finish.
- On the Clipchamp home page, select your user icon in the upper-right corner, and then select Sign out.