Are Dynamics 365 Customer Voice and Microsoft Forms Pro the same thing?

Applies To
Microsoft Forms

No, they aren't the same thing. Dynamics 365 Customer Voice is an evolution of Forms Pro. It's an enterprise-level feedback management system that integrates Dynamics 365 line-of-business applications with Microsoft Forms, Use it for advanced branding purposes, to create complex types of questions for customer surveys,  and other types of feedback. You can generate customer data analysis that uses real-time survey data to update customer records. Dynamics 365 Customer Voice adheres to Microsoft security and compliance policies help to protect your organization's data.

About Dynamics 365 Customer Voice
      Feature differences between Microsoft Forms and Dynamics 365 Customer Voice