Block or unblock a sender - Outlook for Mac

Block a sender

1. In the message list, select a message from the sender that you want to block.

2. In the Toolbar, select Block.

3. Outlook adds the sender's email address to the blocked senders list.

   Note

   You can restore any of the mail that is in the Junk Email folder. Select the message that you want to move to the Inbox folder, then in the Toolbar select Report > Not Junk.

Unblock a sender

1. In the Outlook menu, select Tools > Junk Email Preferences.
2. Under Blocked Senders, select the email address or domain you want to unblock, and choose the Remove the selected sender button .

Block a sender

1. In the message list, select a message from the sender that you want to block.

2. On the Home tab, from the ribbon select Junk > Block Sender.

3. Outlook adds the sender's email address to the blocked senders list.

   Note

   You can restore any of the mail that is in the Junk email folder. Select the message that you want to move to the Inbox folder, and then on the Home tab, from the ribbon select Junk > Not Spam.

Unblock a sender on non-Exchange based accounts

1. In the Outlook menu, select Tools >Spam Email Preferences.

   Note

   If Junk Email Preferences is grayed out your account may be hosted by Exchange. See Unblock a sender on Exchange based accounts below.

2. On the Blocked Senders tab, select the email address or domain you want to unblock, and choose the Remove the selected sender button .

Unblock a sender on Exchange based accounts

Exchange accounts, like Outlook.com or your work email account hosted by Exchange, do not have access to the Junk Mail Preferences. For those accounts junk mail filtering is handled on the Exchange server and is not a client option.  To remove a blocked sender, see Block or allow (junk email settings).