If you have a preview or thumbnail view set for your OneDrive folder, you should see thumbnails for all files.
If you are not seeing thumbnails, check these features:
- If you're using a web browser, ensure the OneDrive.com file viewer is set to Tiles. Learn how.
- If you're using a PC/Mac, ensure your computer's File Explorer/Finder view is set to medium-sized icons (or larger).
- If File Explorer/Finder thumbnails still don't show, enable "Always keep on this device" for the file.
Note
No previews/thumbnails are available for PDFs or images larger than 100MB.
Need more help?
Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help.
Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help.
Mobile users can contact Support by opening the OneDrive app and gently shaking your device.
Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community. Do not disclose personal or sensitive information in public forums.