I'm getting a "Disk full" message in OneDrive

Why OneDrive shows a "Disk Full" error

You may get a disk full message when trying to move too many files into OneDrive.

Workaround to resolve the "Disk Full" message in OneDrive

  1. Use the Disk Clean-up utility (Start > Disk Clean-up in Windows, or Optimize Storage in Mac) to free up some working space for OneDrive.

  2. Use the Storage sense utility in Windows to free up some working space for OneDrive.

  3. Move your files into the OneDrive folder.

  4. Click the OneDrive taskbar/menubar icon and open OneDrive > Settings > Account > Choose folders to make sure you don't sync any unwanted to your computer.

  5. Once the sync is complete, right-click the files and folders you want to be online only and choose Clear space to remove the files from your computer.

  6. Empty your computer's Recycle Bin/Trash.

Learn more

For more information, see What do I do if my OneDrive says it's full?

Need more help?

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