Mailbox migration fails with communication error permanent exception

Applies To
Exchange Server 2019 Exchange Server 2016

Symptoms

A mailbox migration fails and generates a communication error permanent exception.

Cause

This problem occurs because paged incremental syncs were not previously restricted by the number of deletions and read or unread changes.

Resolution

To fix this issue, install the following security update:

Description of the security update for Microsoft Exchange Server 2019 and 2016: November 14, 2023 (KB5032146)