RGS management of Queue or Agent group failure in Skype for Business Server 2019

Applies To
Skype for Business Server 2019

Symptoms

The Response Group Service (RGS) management of Queue or Agent group in Skype for Business Server 2019 fails and returns the following error message:

Note

"Could not find stored procedure 'RgsReplicateData'.

Resolution

To fix this issue, install the following update for Microsoft Skype for Business Server 2019: