Error message when you try to repair, uninstall, or install Visual Studio Team System 2008 after you install an update that adds a new Windows Installer feature: "A problem has been encountered while loading the setup components"

Symptoms

You try to repair, to install, or to uninstall Microsoft Visual Studio Team System (VSTS) 2008 by using one of the following channels:

  • Add or Remove Programs
  • The VSTS 2008 installation media

Wen you do this, you receive the following error message:

Note

A problem has been encountered while loading the setup components. Canceling setup.

This problem occurs when you install an update that adds a new Windows Installer feature to VSTS 2008. For example, you install the security update that is described in Microsoft Knowledge Base article 952241.

Cause

This problem occurs because the new Windows Installer feature is incompatible with the setup components for VSTS 2008.

Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Visual Studio 2008. The following file is available for download from the Microsoft Download Center:
Download Download the VS90shttp:⁠//www.microsoft.com/download/details.aspx?displaylang=en&FamilyID=fbee1648-7106-44a7-9649-6d9f6d58056e-KB945140-ENU.exe package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To download this hotfix from the MSDN Code Gallery, visit the following Microsoft Web site:

http:⁠//code.msdn.microsoft.com/KB959417
Note The MSDN Code Gallery displays the languages for which the hotfix is available. If you do not see your language listed, it is because the Code Gallery resource page is not available for that language.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http:⁠//support.microsoft.com/contactus/?ws=support

Prerequisites

You must have Microsoft Visual Studio 2008 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Deletetemp.exe 9.0 .21022.190 95,048 09-Jan- 2009 03:51 x86
Dlmgr.dll 9.0.21022.190 274 ,240 09-Jan- 2009 03:51 x86
baseline.dat Not applicable 31,488 10-Jan-2009 13:50 Not applicable
setup.sdb Not applicable 69,456 10-Jan -2009 13:50 Not applicable
Gencomp.dll 9.0.21022.190 1,057,096 09 -Jan- 2009 03:51 x86
Htmllite.dll 9.0.21022.190 174,920 09-Jan- 2009 03:51 x86
Msitosit.dll 9.0.21022.190 1,046,856 09-Jan- 2009 03:51 x86
Setup.exe 9.0.21022.190 267 ,072 09-Jan- 2009 03:51 x86
Setup.exe 9.0.21022.190 267 ,072 11-Jan- 2009 22:44 x86
Setupres.dll 9.0.21022.190 107,336 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 119,624 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 125,256 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 127,304 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 128,328 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 129,864 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 81,224 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 82,760 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 91,464 09-Jan- 2009 03:51 x86
Setupres.dll 9.0.21022.190 94,536 09-Jan- 2009 03:51 x86
Sitsetup.dll 9.0.21022.190 1,359,688 09-Jan- 2009 03:51 x86
Vs70pgres.dll 9.0.21022.190 234,824 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 235,848 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 240,968 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 247,112 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 269,128 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 278,344 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 279,368 11-Jan- 2009 22:44 x86
Vs70pgres.dll 9.0.21022.190 281,416 11-Jan- 2009 22:44 x86
Vs70pgui.dll 9.0.21022.190 1,157,960 11-Jan- 2009 22:44 x86
Vs70uimgr.dll 9.0.21022.190 625,480 09-Jan- 2009 03:51 x86
Vsbasereqs.dll 9.0.21022.190 408,904 09-Jan- 2009 03:51 x86
Vsscenario.dll 9.0.21022.190 684,872 09-Jan-2009 03:51 x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:

952241 MS08-052: Description of the security update for GDI+ for Visual Studio 2008: September 9, 2008

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates