KB5003735 - FIX: The BizTalk receive location is disabled when the MQSC Adapter fails with a specific error

Applies To
Host Integration Server 2016

Symptoms

When the BizTalk Adapter for WebSphere MQ (MQSC Adapter) fails with a specific error, the BizTalk receive location is disabled. Here's the error message:

Note

The receive location "<FilePath>" with URL "<FilePath>" is shutting down. Details:"Encounter MQException getting message from Queue [<QueueName>] on Queue Manager [<QueueManagerName>] with ReasonCode = 2016".

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Resolution

This issue is fixed in the following cumulative update for Host Integration Server:

Cumulative Update 5 for Host Integration Server 2016

Cumulative Update 1 for Host Integration Server 2020

References

Learn about the terminology that Microsoft uses to describe software updates.