FIX: Windows Process Activation Service (WAS) does not start when you use the IISRESET /RESTART command to restart IIS 7.0 or IIS 7.5

Applies To
Internet Information Services 7.5

Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Consider the following scenario:

  • You have Internet Information Services (IIS) 7.0 installed on a computer that is running Windows Vista or Windows Server 2008.Or, you have IIS 7.5 installed on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You restart IIS by using the IIRESET /RESTART command.

In this scenario, IIS World Wide Web Publishing Service (W3SVC) does not start. Additionally, the following events are logged in the application event log:

Cause

After IIS 7.0 or IIS 7.5 starts, Windows Process Activation Service (WAS) calls the LookupAccountName function to resolve account names on the local system. If no name is succesfully resolved, the LookupAccountName function tries to resolve account names by using domain controllers (DCs) trusted by the local system. Depending on the configuration of the DCs, the LookupAccountName query may take more than 30 seconds to be completed. In this situation, it takes a long time to start WAS. Additionally, W3SVC does not start because W3SVC depends on WAS.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have IIS 7.0 or IIS 7.5 installed on a computer that is running one of the following operating systems.

For IIS 7.0

  • Windows Vista SP1
  • Windows Vista SP2
  • Windows Server 2008
  • Windows Server 2008 SP2

For IIS 7.5

  • Windows 7
  • Windows Server 2008 R2

              

Restart requirement

You must restart the computer if IIS is running when you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information for Windows Vista and Windows Server 2008

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Admwprox.dll 7.0.6001.22528 51,712 22-Sep-2009 12:25 x86
Ahadmin.dll 7.0.6001.22528 27,136 22-Sep-2009 12:25 x86
Appcmd.exe 7.0.6001.22528 154,112 22-Sep-2009 10:35 x86
Appcmd.xml Not Applicable 3,654 01-Apr-2009 18:54 Not Applicable
Applicationhost.config Not Applicable 7,989 01-Apr-2009 18:54 Not Applicable
Appobj.dll 7.0.6001.22528 311,808 22-Sep-2009 12:25 x86
Aspnetca.exe 7.0.6001.22528 182,784 22-Sep-2009 10:36 x86
Aspnet_schema.xml Not Applicable 38,786 01-Apr-2009 18:55 Not Applicable
Fx_schema.xml Not Applicable 26,943 08-May-2009 08:10 Not Applicable
Iismig.dll 7.0.6001.22528 209,408 22-Sep-2009 12:30 x86
Iisreg.dll 7.0.6001.22528 89,088 22-Sep-2009 12:27 x86
Iisres.dll 7.0.6001.22528 193,024 22-Sep-2009 10:35 x86
Iisreset.exe 7.0.6001.22528 14,848 22-Sep-2009 10:35 x86
Iisrstap.dll 7.0.6001.22528 8,192 22-Sep-2009 12:27 x86
Iisrstas.exe 7.0.6001.22528 31,232 22-Sep-2009 10:35 x86
Iisrtl.dll 7.0.6001.22528 153,600 22-Sep-2009 12:27 x86
Iissetup.exe 7.0.6001.22528 228,864 22-Sep-2009 10:36 x86
Iissyspr.dll 7.0.6001.22528 59,392 22-Sep-2009 12:27 x86
Iisutil.dll 7.0.6001.22528 202,752 22-Sep-2009 12:27 x86
Iis_schema.xml Not Applicable 78,681 18-Jul-2009 06:58 Not Applicable
Nativerd.dll 7.0.6001.22528 331,776 22-Sep-2009 12:29 x86
Redirection.config Not Applicable 490 01-Apr-2009 18:55 Not Applicable
Rsca.dll 7.0.6001.22528 26,624 22-Sep-2009 12:30 x86
Rscaext.dll 6.0.6001.22528 38,912 22-Sep-2009 12:30 x86
Rscaext.xml Not Applicable 8,363 01-Apr-2009 18:55 Not Applicable
W3ctrlps.dll 7.0.6001.22528 9,216 22-Sep-2009 12:31 x86
Wamregps.dll 7.0.6001.22528 10,752 22-Sep-2009 12:31 x86
Admwprox.dll 7.0.6002.22230 51,712 22-Sep-2009 12:26 x86
Ahadmin.dll 7.0.6002.22230 27,136 22-Sep-2009 12:26 x86
Appcmd.exe 7.0.6002.22230 154,112 22-Sep-2009 10:19 x86
Appcmd.xml Not Applicable 3,654 03-Apr-2009 20:43 Not Applicable
Applicationhost.config Not Applicable 7,990 03-Apr-2009 20:43 Not Applicable
Appobj.dll 7.0.6002.22230 311,808 22-Sep-2009 12:26 x86
Aspnetca.exe 7.0.6002.22230 182,784 22-Sep-2009 10:20 x86
Aspnet_schema.xml Not Applicable 38,786 03-Apr-2009 20:44 Not Applicable
Fx_schema.xml Not Applicable 27,082 08-May-2009 08:12 Not Applicable
Iismig.dll 7.0.6002.22230 209,408 22-Sep-2009 10:20 x86
Iisreg.dll 7.0.6002.22230 89,088 22-Sep-2009 10:20 x86
Iisres.dll 7.0.6002.22230 193,024 22-Sep-2009 10:19 x86
Iisreset.exe 7.0.6002.22230 14,848 22-Sep-2009 10:19 x86
Iisrstap.dll 7.0.6002.22230 8,192 22-Sep-2009 10:19 x86
Iisrstas.exe 7.0.6002.22230 31,232 22-Sep-2009 10:19 x86
Iisrtl.dll 7.0.6002.22230 153,600 22-Sep-2009 12:27 x86
Iissetup.exe 7.0.6002.22230 228,864 22-Sep-2009 10:20 x86
Iissyspr.dll 7.0.6002.22230 59,392 22-Sep-2009 10:20 x86
Iisutil.dll 7.0.6002.22230 202,752 22-Sep-2009 12:27 x86
Iis_schema.xml Not Applicable 79,078 18-Jul-2009 06:57 Not Applicable
Nativerd.dll 7.0.6002.22230 331,776 22-Sep-2009 12:28 x86
Redirection.config Not Applicable 490 03-Apr-2009 20:45 Not Applicable
Rsca.dll 7.0.6002.22230 26,624 22-Sep-2009 12:29 x86
Rscaext.dll 6.0.6002.22230 38,912 22-Sep-2009 10:19 x86
Rscaext.xml Not Applicable 8,363 03-Apr-2009 20:45 Not Applicable
W3ctrlps.dll 7.0.6002.22230 9,216 22-Sep-2009 10:19 x86
Wamregps.dll 7.0.6002.22230 10,752 22-Sep-2009 10:19 x86
Iisw3adm.dll 7.0.6001.22528 371,712 22-Sep-2009 12:27 x86
W3tp.dll 7.0.6001.22528 15,872 22-Sep-2009 12:31 x86
W3wphost.dll 7.0.6001.22528 46,592 22-Sep-2009 12:31 x86
Wbhstipm.dll 7.0.6001.22528 24,064 22-Sep-2009 12:31 x86
Wbhst_pm.dll 7.0.6001.22528 22,528 22-Sep-2009 12:31 x86
Iisw3adm.dll 7.0.6002.22230 374,272 22-Sep-2009 12:27 x86
W3tp.dll 7.0.6002.22230 15,872 22-Sep-2009 10:19 x86
W3wphost.dll 7.0.6002.22230 48,128 22-Sep-2009 10:19 x86
Wbhstipm.dll 7.0.6002.22230 24,064 22-Sep-2009 10:19 x86
Wbhst_pm.dll 7.0.6002.22230 22,528 22-Sep-2009 10:19 x86

                  

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Admwprox.dll 7.0.6001.22528 54,784 22-Sep-2009 12:47 x64
Ahadmin.dll 7.0.6001.22528 61,440 22-Sep-2009 12:47 x64
Appcmd.exe 7.0.6001.22528 191,488 22-Sep-2009 11:03 x64
Appcmd.xml Not Applicable 3,654 01-Apr-2009 15:56 Not Applicable
Applicationhost.config Not Applicable 7,989 01-Apr-2009 15:56 Not Applicable
Appobj.dll 7.0.6001.22528 379,392 22-Sep-2009 12:47 x64
Aspnetca.exe 7.0.6001.22528 218,624 22-Sep-2009 11:03 x64
Aspnet_schema.xml Not Applicable 38,786 01-Apr-2009 15:56 Not Applicable
Fx_schema.xml Not Applicable 26,943 08-May-2009 08:11 Not Applicable
Iismig.dll 7.0.6001.22528 242,688 22-Sep-2009 12:51 x64
Iisreg.dll 7.0.6001.22528 111,616 22-Sep-2009 12:49 x64
Iisres.dll 7.0.6001.22528 193,024 22-Sep-2009 11:03 x64
Iisreset.exe 7.0.6001.22528 16,896 22-Sep-2009 11:02 x64
Iisrstap.dll 7.0.6001.22528 11,264 22-Sep-2009 12:49 x64
Iisrstas.exe 7.0.6001.22528 34,816 22-Sep-2009 11:02 x64
Iisrtl.dll 7.0.6001.22528 192,512 22-Sep-2009 12:49 x64
Iissetup.exe 7.0.6001.22528 280,064 22-Sep-2009 11:03 x64
Iissyspr.dll 7.0.6001.22528 66,560 22-Sep-2009 12:49 x64
Iisutil.dll 7.0.6001.22528 275,456 22-Sep-2009 12:49 x64
Iis_schema.xml Not Applicable 78,681 18-Jul-2009 06:57 Not Applicable
Nativerd.dll 7.0.6001.22528 416,256 22-Sep-2009 12:50 x64
Redirection.config Not Applicable 490 01-Apr-2009 15:56 Not Applicable
Rsca.dll 7.0.6001.22528 31,232 22-Sep-2009 12:51 x64
Rscaext.dll 6.0.6001.22528 44,032 22-Sep-2009 12:51 x64
Rscaext.xml Not Applicable 8,363 01-Apr-2009 15:56 Not Applicable
W3ctrlps.dll 7.0.6001.22528 13,824 22-Sep-2009 12:51 x64
Wamregps.dll 7.0.6001.22528 15,872 22-Sep-2009 12:51 x64
Admwprox.dll 7.0.6002.22230 54,784 22-Sep-2009 12:06 x64
Ahadmin.dll 7.0.6002.22230 61,440 22-Sep-2009 12:06 x64
Appcmd.exe 7.0.6002.22230 191,488 22-Sep-2009 10:34 x64
Appcmd.xml Not Applicable 3,654 03-Apr-2009 20:38 Not Applicable
Applicationhost.config Not Applicable 7,990 03-Apr-2009 20:38 Not Applicable
Appobj.dll 7.0.6002.22230 379,392 22-Sep-2009 12:06 x64
Aspnetca.exe 7.0.6002.22230 218,624 22-Sep-2009 10:34 x64
Aspnet_schema.xml Not Applicable 38,786 03-Apr-2009 20:39 Not Applicable
Fx_schema.xml Not Applicable 27,082 08-May-2009 08:12 Not Applicable
Iismig.dll 7.0.6002.22230 242,688 22-Sep-2009 12:10 x64
Iisreg.dll 7.0.6002.22230 111,616 22-Sep-2009 12:07 x64
Iisres.dll 7.0.6002.22230 193,024 22-Sep-2009 10:33 x64
Iisreset.exe 7.0.6002.22230 16,896 22-Sep-2009 10:33 x64
Iisrstap.dll 7.0.6002.22230 11,264 22-Sep-2009 12:07 x64
Iisrstas.exe 7.0.6002.22230 34,816 22-Sep-2009 10:33 x64
Iisrtl.dll 7.0.6002.22230 192,512 22-Sep-2009 12:07 x64
Iissetup.exe 7.0.6002.22230 280,064 22-Sep-2009 10:34 x64
Iissyspr.dll 7.0.6002.22230 66,560 22-Sep-2009 12:07 x64
Iisutil.dll 7.0.6002.22230 276,992 22-Sep-2009 12:07 x64
Iis_schema.xml Not Applicable 79,078 18-Jul-2009 06:58 Not Applicable
Nativerd.dll 7.0.6002.22230 415,232 22-Sep-2009 12:09 x64
Redirection.config Not Applicable 490 03-Apr-2009 20:39 Not Applicable
Rsca.dll 7.0.6002.22230 31,232 22-Sep-2009 12:10 x64
Rscaext.dll 6.0.6002.22230 44,032 22-Sep-2009 12:10 x64
Rscaext.xml Not Applicable 8,363 03-Apr-2009 20:39 Not Applicable
W3ctrlps.dll 7.0.6002.22230 13,824 22-Sep-2009 12:10 x64
Wamregps.dll 7.0.6002.22230 15,872 22-Sep-2009 12:10 x64
Iisw3adm.dll 7.0.6001.22528 424,960 22-Sep-2009 12:49 x64
W3tp.dll 7.0.6001.22528 18,432 22-Sep-2009 12:51 x64
W3wphost.dll 7.0.6001.22528 50,688 22-Sep-2009 12:51 x64
Wbhstipm.dll 7.0.6001.22528 28,672 22-Sep-2009 12:51 x64
Wbhst_pm.dll 7.0.6001.22528 24,064 22-Sep-2009 12:51 x64
Iisw3adm.dll 7.0.6002.22230 427,520 22-Sep-2009 12:07 x64
W3tp.dll 7.0.6002.22230 18,432 22-Sep-2009 12:10 x64
W3wphost.dll 7.0.6002.22230 51,712 22-Sep-2009 12:10 x64
Wbhstipm.dll 7.0.6002.22230 28,672 22-Sep-2009 12:10 x64
Wbhst_pm.dll 7.0.6002.22230 24,064 22-Sep-2009 12:10 x64

                  

For all supported Itanium-based versions of Windows Server 2008

File name File version File size Date Time Platform
Admwprox.dll 7.0.6001.22528 119,808 22-Sep-2009 12:17 IA-64
Ahadmin.dll 7.0.6001.22528 82,432 22-Sep-2009 12:17 IA-64
Appcmd.exe 7.0.6001.22528 404,992 22-Sep-2009 10:41 IA-64
Appcmd.xml Not Applicable 3,654 01-Apr-2009 15:56 Not Applicable
Applicationhost.config Not Applicable 7,989 01-Apr-2009 15:56 Not Applicable
Appobj.dll 7.0.6001.22528 727,552 22-Sep-2009 12:17 IA-64
Aspnetca.exe 7.0.6001.22528 432,128 22-Sep-2009 10:41 IA-64
Aspnet_schema.xml Not Applicable 38,786 01-Apr-2009 15:57 Not Applicable
Fx_schema.xml Not Applicable 26,943 08-May-2009 09:25 Not Applicable
Iismig.dll 7.0.6001.22528 452,096 22-Sep-2009 12:23 IA-64
Iisreg.dll 7.0.6001.22528 143,872 22-Sep-2009 12:20 IA-64
Iisres.dll 7.0.6001.22528 193,024 22-Sep-2009 10:41 IA-64
Iisreset.exe 7.0.6001.22528 34,816 22-Sep-2009 10:40 IA-64
Iisrstap.dll 7.0.6001.22528 18,944 22-Sep-2009 12:20 IA-64
Iisrstas.exe 7.0.6001.22528 78,336 22-Sep-2009 10:40 IA-64
Iisrtl.dll 7.0.6001.22528 393,216 22-Sep-2009 12:20 IA-64
Iissetup.exe 7.0.6001.22528 543,232 22-Sep-2009 10:41 IA-64
Iissyspr.dll 7.0.6001.22528 134,656 22-Sep-2009 12:20 IA-64
Iisutil.dll 7.0.6001.22528 513,024 22-Sep-2009 12:20 IA-64
Iis_schema.xml Not Applicable 78,681 18-Jul-2009 06:57 Not Applicable
Nativerd.dll 7.0.6001.22528 902,656 22-Sep-2009 12:22 IA-64
Redirection.config Not Applicable 490 01-Apr-2009 15:57 Not Applicable
Rsca.dll 7.0.6001.22528 74,240 22-Sep-2009 12:23 IA-64
Rscaext.dll 6.0.6001.22528 111,616 22-Sep-2009 12:23 IA-64
Rscaext.xml Not Applicable 8,363 01-Apr-2009 15:57 Not Applicable
W3ctrlps.dll 7.0.6001.22528 22,528 22-Sep-2009 12:24 IA-64
Wamregps.dll 7.0.6001.22528 28,160 22-Sep-2009 12:24 IA-64
Admwprox.dll 7.0.6002.22230 119,808 22-Sep-2009 12:03 IA-64
Ahadmin.dll 7.0.6002.22230 82,432 22-Sep-2009 12:03 IA-64
Appcmd.exe 7.0.6002.22230 404,992 22-Sep-2009 10:30 IA-64
Appcmd.xml Not Applicable 3,654 03-Apr-2009 20:40 Not Applicable
Applicationhost.config Not Applicable 7,990 03-Apr-2009 20:40 Not Applicable
Appobj.dll 7.0.6002.22230 727,552 22-Sep-2009 12:03 IA-64
Aspnetca.exe 7.0.6002.22230 432,128 22-Sep-2009 10:31 IA-64
Aspnet_schema.xml Not Applicable 38,786 03-Apr-2009 20:40 Not Applicable
Fx_schema.xml Not Applicable 27,082 08-May-2009 08:12 Not Applicable
Iismig.dll 7.0.6002.22230 452,096 22-Sep-2009 12:09 IA-64
Iisreg.dll 7.0.6002.22230 143,872 22-Sep-2009 12:06 IA-64
Iisres.dll 7.0.6002.22230 193,024 22-Sep-2009 10:30 IA-64
Iisreset.exe 7.0.6002.22230 34,816 22-Sep-2009 10:30 IA-64
Iisrstap.dll 7.0.6002.22230 18,944 22-Sep-2009 12:06 IA-64
Iisrstas.exe 7.0.6002.22230 78,336 22-Sep-2009 10:30 IA-64
Iisrtl.dll 7.0.6002.22230 393,216 22-Sep-2009 12:06 IA-64
Iissetup.exe 7.0.6002.22230 543,232 22-Sep-2009 10:31 IA-64
Iissyspr.dll 7.0.6002.22230 134,656 22-Sep-2009 12:06 IA-64
Iisutil.dll 7.0.6002.22230 513,024 22-Sep-2009 12:06 IA-64
Iis_schema.xml Not Applicable 79,078 18-Jul-2009 06:59 Not Applicable
Nativerd.dll 7.0.6002.22230 903,168 22-Sep-2009 12:08 IA-64
Redirection.config Not Applicable 490 03-Apr-2009 20:40 Not Applicable
Rsca.dll 7.0.6002.22230 74,240 22-Sep-2009 12:09 IA-64
Rscaext.dll 6.0.6002.22230 111,616 22-Sep-2009 12:09 IA-64
Rscaext.xml Not Applicable 8,363 03-Apr-2009 20:40 Not Applicable
W3ctrlps.dll 7.0.6002.22230 22,528 22-Sep-2009 12:10 IA-64
Wamregps.dll 7.0.6002.22230 28,160 22-Sep-2009 12:10 IA-64
Iisw3adm.dll 7.0.6001.22528 892,928 22-Sep-2009 12:20 IA-64
W3tp.dll 7.0.6001.22528 37,376 22-Sep-2009 12:24 IA-64
W3wphost.dll 7.0.6001.22528 118,784 22-Sep-2009 12:24 IA-64
Wbhstipm.dll 7.0.6001.22528 62,464 22-Sep-2009 12:24 IA-64
Wbhst_pm.dll 7.0.6001.22528 59,392 22-Sep-2009 12:24 IA-64
Iisw3adm.dll 7.0.6002.22230 898,560 22-Sep-2009 12:06 IA-64
W3tp.dll 7.0.6002.22230 37,376 22-Sep-2009 12:10 IA-64
W3wphost.dll 7.0.6002.22230 120,832 22-Sep-2009 12:10 IA-64
Wbhstipm.dll 7.0.6002.22230 62,464 22-Sep-2009 12:10 IA-64
Wbhst_pm.dll 7.0.6002.22230 59,392 22-Sep-2009 12:10 IA-64

File information for Windows 7 and Windows Server 2008 R2

For all supported x86-based versions of Windows Server 2008 R2 and of Windows 7

File name File version File size Date Time Platform
Iisw3adm.dll 7.5.7600.20768 397,312 30-Jul-2010 04:29 x86
W3tp.dll 7.5.7600.20768 15,872 30-Jul-2010 04:31 x86
W3wphost.dll 7.5.7600.20768 55,296 30-Jul-2010 04:31 x86
Wbhstipm.dll 7.5.7600.20768 24,064 30-Jul-2010 04:31 x86
Wbhst_pm.dll 7.5.7600.20768 23,552 30-Jul-2010 04:31 x86

For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name File version File size Date Time Platform
Iisw3adm.dll 7.5.7600.20768 452,608 30-Jul-2010 05:09 x64
W3tp.dll 7.5.7600.20768 19,968 30-Jul-2010 05:13 x64
W3wphost.dll 7.5.7600.20768 60,928 30-Jul-2010 05:13 x64
Wbhstipm.dll 7.5.7600.20768 28,672 30-Jul-2010 05:13 x64
Wbhst_pm.dll 7.5.7600.20768 25,600 30-Jul-2010 05:13 x64
Iisw3adm.dll 7.5.7600.20768 397,312 30-Jul-2010 04:29 x86
W3tp.dll 7.5.7600.20768 15,872 30-Jul-2010 04:31 x86
W3wphost.dll 7.5.7600.20768 55,296 30-Jul-2010 04:31 x86
Wbhstipm.dll 7.5.7600.20768 24,064 30-Jul-2010 04:31 x86
Wbhst_pm.dll 7.5.7600.20768 23,552 30-Jul-2010 04:31 x86

For all supported IA64-based versions of Windows Server 2008 R2 and of Windows 7

File name File version File size Date Time Platform
Iisw3adm.dll 7.5.7600.20768 943,616 30-Jul-2010 04:12 IA-64
W3tp.dll 7.5.7600.20768 40,960 30-Jul-2010 04:16 IA-64
W3wphost.dll 7.5.7600.20768 144,384 30-Jul-2010 04:16 IA-64
Wbhstipm.dll 7.5.7600.20768 65,536 30-Jul-2010 04:16 IA-64
Wbhst_pm.dll 7.5.7600.20768 67,072 30-Jul-2010 04:16 IA-64
Iisw3adm.dll 7.5.7600.20768 397,312 30-Jul-2010 04:29 x86
W3tp.dll 7.5.7600.20768 15,872 30-Jul-2010 04:31 x86
W3wphost.dll 7.5.7600.20768 55,296 30-Jul-2010 04:31 x86
Wbhstipm.dll 7.5.7600.20768 24,064 30-Jul-2010 04:31 x86
Wbhst_pm.dll 7.5.7600.20768 23,552 30-Jul-2010 04:31 x86

Workaround

To work around the issue, use one of the following methods:

  1. Make Sure that Domain Controllers (DCs) can be pinged and accessed by using RPC communication.

    Note The LookupAccountName API uses RPCs to communicate with the DCs.

  2. Manually restart IIS. To do this, perform one of the following operations:

    • Run the following command:
      net start w3svc
    • Start the World Wide Web Publishing Service (W3SVC) in the management window of Windows Services.
  3. If there are many DCs, set the LsaLookupRestrictIsolatedNameLevel registry key to 1 to speed up the LookupAccountName query.

    NoteFor more information about how to set the LsaLookupRestrictIsolatedNameLevel registry entry, click the following article number to view the article in the Microsoft Knowledge Base:

    818024 How to restrict the lookup of isolated names in external trusted domains by using the LsaLookupRestrictIsolatedNameLevel registry entry

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the LookupAccountName function, visit the following Microsoft Developer Network (MSDN) Web site:

http:⁠//msdn.microsoft.com/en-us/library/aa379159(VS.85).aspx For more information about the activation architecture of WAS, visit the following Microsoft Developer Network (MSDN) Web site:

http:⁠//msdn.microsoft.com/en-us/library/ms789006.aspx