Windows 10 Technical Preview or Windows Server Technical Preview cannot resume from sleep or cannot start

Applies To
Windows Server Technical Preview

Symptoms

This issue occurs if the computer uses the StorAHCI driver on non-hybrid Serial Advanced Technology Attachment (SATA) disks.

Cause

This issue occurs because the StorAHCI driver enables the Power-Up in Standby (PUIS) feature for non-hybrid SATA disks. However, the BIOS does not send a spin-up command to the disk that has the PUIS feature enabled.

Resolution

To resolve this issue, we have released an update for Windows 10 Technical Preview or Windows Server Technical Preview.

Windows Update

This update is available from Windows Update.

Update information

Prerequisites

There is no prerequisite to install this update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported 32-bit versions of Windows 10 Technical Preview

File name File version File size Date Time Platform
Atapi.sys 6.4.9879.6 23,584 26-Nov-2014 08:25 x86
Ataport.sys 6.4.9879.6 160,280 26-Nov-2014 08:25 x86
Intelide.sys 6.4.9879.6 17,952 26-Nov-2014 08:25 x86
Pciide.sys 6.4.9879.6 14,880 26-Nov-2014 08:26 x86
Pciidex.sys 6.4.9879.6 43,040 26-Nov-2014 08:26 x86
Storahci.sys 6.4.9879.6 100,896 26-Nov-2014 08:26 x86

For all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File name File version File size Date Time Platform
Atapi.sys 6.4.9879.6 28,704 26-Nov-2014 10:19 x64
Ataport.sys 6.4.9879.6 196,640 26-Nov-2014 10:19 x64
Intelide.sys 6.4.9879.6 20,000 26-Nov-2014 10:19 x64
Pciide.sys 6.4.9879.6 16,416 26-Nov-2014 10:19 x64
Pciidex.sys 6.4.9879.6 54,304 26-Nov-2014 10:19 x64
Storahci.sys 6.4.9879.6 121,880 26-Nov-2014 10:19 x64

        
Additional file information

Additional information for all supported 32-bit versions of Windows 10 Technical Preview

File property Value
File name Update.mum
File version Not applicable
File size 1,578
Date (UTC) 02-Dec-2014
Time (UTC) 22:54
Platform Not applicable
File name X86_mshdc.inf_31bf3856ad364e35_6.4.9879.6_none_685ceb89af44250f.manifest
File version Not applicable
File size 5,261
Date (UTC) 26-Nov-2014
Time (UTC) 08:27
Platform Not applicable

Additional information for all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File property Value
File name Amd64_mshdc.inf_31bf3856ad364e35_6.4.9879.6_none_c47b870d67a19645.manifest
File version Not applicable
File size 5,265
Date (UTC) 26-Nov-2014
Time (UTC) 10:24
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,014
Date (UTC) 02-Dec-2014
Time (UTC) 22:54
Platform Not applicable

        
      

      

About PUISPUIS is a specific hard disk drive (HDD) feature that enables the drive to spin up only when it is necessitated by a command, instead of when turning on the computer. This feature helps save energy or enables staggered spin-up times for multiple disk drives.

References

See the terminology that Microsoft uses to describe software updates.