Symptoms
On a computer that is running Windows 7 Service Pack 1, a Background Intelligent Transfer Service (BITS) multirange transfer of a large file fails consistently.
A .wim image may typically be over the 4 gigabyte (GB) limitation. In this case, the download of the image through BITS fails. Additionally, the following error message is logged in the PullD.log file:
Note
<![LOG[CPullDPResponse::ReportPackageState return value 0x00000000.]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldpresponse.cpp:375">
<![LOG[Created FullDownload DTS job for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:634">
<![LOG[Start Download package WKS00084 version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4308" file="pulldppkgjob.cpp:331">
<![LOG[ExecuteJob (2-InProgress) WKS00084.2 for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:179">
<![LOG[WKS00084.2, 0x0 : DownloadingData]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="5104" file="pulldpservice.cpp:721">
<![LOG[WKS00084.2, 0x80004005 : BITS error: 'Unspecified error
' Context: 'The error occurred while the remote file was being processed.
The following error message may also be logged many times in the DataTransferService.log from the pull-distribution point:
Note
date time CDTSJob::HandleErrors: DTS Job '{9AA2CAA8-FFF9-466F-AB4C-F5E7DA828AF0}' BITS Job '{733409C7-C94C-4483-8BFC-7E440451FC82}' under user 'S-1-5-18' OldErrorCount 0 NewErrorCount 1 ErrorCode 0x80004005 3888 (0x0F30)
Then, after the retries are completed, you may find the following error message in the DataTransferService.log:
Note
date time DTS job {A810A272-FE69-4E3C-B2EF-8B4FDB533806} BITS job {C72D8837-6C8D-4A8F-9D62-4EC3804D3429} failed to download source file http://SCCM.server.com:80/SMS_DP_SMSPKG$/LAB0002D/sccm?/win8-base.wim to destination E:\SMS_DP$\LAB0002D\LAB0002D.1\win8-base.wim with error 0x80190194 3552 (0x0DE0)err 80190194
for hex 0x80190194 / decimal -2145844844
BG_E_HTTP_ERROR_404
1 matches found for "80190194"
Resolution
Hotfix information
A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information and notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version Product SR_Level Service branch 6.1.760
1.
22xxxWindows 7 and Windows Server 2008 R2 SP1 LDR GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Qmgr.dll | 7.5.7601.22592 | 586,752 | 07-Feb-2014 | 02:06 | x86 |
| Qmgr.mof | Not applicable | 2,302 | 10-Jun-2009 | 21:34 | Not applicable |
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Qmgr.dll | 7.5.7601.22592 | 850,944 | 07-Feb-2014 | 02:34 | x64 |
| Qmgr.mof | Not applicable | 2,302 | 10-Jun-2009 | 20:53 | Not applicable |
| Qmgr.mof | Not applicable | 2,302 | 09-Jul-2013 | 06:18 | Not applicable |
For all supported IA-64-based versions of Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Qmgr.dll | 7.5.7601.22592 | 1,773,056 | 07-Feb-2014 | 01:45 | IA-64 |
| Qmgr.mof | Not applicable | 2,302 | 10-Jun-2009 | 20:58 | Not applicable |
| Qmgr.mof | Not applicable | 2,302 | 09-Jul-2013 | 06:18 | Not applicable |
Additional file information for Windows 7 and Windows Server 2008 R2
Additional files for all supported x86-based versions of Windows 7
| File name | X86_a5f0ab08cb603c5a922924067acf5595_31bf3856ad364e35_6.1.7601.22592_none_efb0a2affc609119.manifest |
|---|---|
| File version | Not applicable |
| File size | 699 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 06:17 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
| File name | X86_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25c9330171148db5.manifest |
| File version | Not applicable |
| File size | 113,723 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 02:33 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
| File name | Amd64_50a0bba568b9a765b331e4a8e48bf7e1_31bf3856ad364e35_6.1.7601.22592_none_7bfdaede50a1b373.manifest |
|---|---|
| File version | Not applicable |
| File size | 1,048 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 06:17 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
| File name | Amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_81e7ce852971feeb.manifest |
| File version | Not applicable |
| File size | 113,729 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 03:10 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
| File name | Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest |
| File version | Not applicable |
| File size | 53,420 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 02:18 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
| File name | Ia64_1afab18cf2b46578ce95ad03088b2483_31bf3856ad364e35_6.1.7601.22592_none_4151faafb5ee6f3c.manifest |
|---|---|
| File version | Not applicable |
| File size | 1,046 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 06:17 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
| File name | Ia64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25cad6f7711296b1.manifest |
| File version | Not applicable |
| File size | 113,726 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 02:26 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
| File name | Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest |
| File version | Not applicable |
| File size | 53,420 |
| Date (UTC) | 07-Feb-2014 |
| Time (UTC) | 02:18 |
| SHA-1 hash | Not applicable |
| MD5 hash | Not applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.