Symptoms
Consider the following scenario:
You have a computer that is running Windows Server 2008, Windows Server 2008 R2, or Windows 7. Additionally, the computer is in a failover cluster.
You run a local instance of Microsoft Message Queuing (also known as MSMQ) together with one or more clustered instances of Message Queuing on the same computer.
You send a message between the local instance of Message Queuing and a clustered instance of Message Queuing by using the Direct=TCP syntax. Or, you send a message between multiple clustered instances of Message Queuing by using the Direct=TCP syntax.
Note For more information about different direct format names, see the "More Information" section.
In this scenario, the message is not delivered, and error "0xc00e0003" is returned.
Cause
This problem occurs because the IP address for the clustered instance of Message Queuing is treated as a local resource. This causes Message Queuing to recognize the clustered instance as a local instance. Therefore, Message Queuing cannot deliver messages successfully because it cannot differentiate between the clustered instance and the local instance.
Resolution
For Windows 7 and Windows Server 2008 R2, the hotfix that resolves this problem is included in Windows 7 and Windows Server 2008 R2 Service Pack 1:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
For Windows Vista and Windows Server 2008, apply this hotfix. After you apply this hotfix, one Message Queuing instance can be differentiated from another Message Queuing instance when these instances are running on the same computer.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Important Windows Vista and Windows Server 2008 hot fixes are included in the same package. Windows 7 and Windows Server 2008 R2 hot fixes are included in the same package. However, it is normal if only one of these products may be listed on the “Hotfix Request” page.
Prerequisites
You must have Message Queuing installed to apply this hotfix. Additionally, your computer must be running one of the following operating systems:
- Windows Vista Service Pack 1 (SP1)
- Windows Vista Service Pack 2 (SP2)
- Windows Server 2008
- Windows Server 2008 SP2
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Vista and of Windows Server 2008
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mqac.sys | 6.0.6001.22544 | 126,976 | 19-Oct-2009 | 12:16 | x86 |
| Mqac.sys | 6.0.6002.22247 | 126,976 | 19-Oct-2009 | 11:56 | x86 |
| Mqbkup.exe | 6.0.6001.22544 | 37,888 | 19-Oct-2009 | 12:16 | x86 |
| Mqlogmgr.dll | 2001.12.6931.22544 | 90,624 | 19-Oct-2009 | 14:09 | x86 |
| Mqsvc.exe | 6.0.6001.22544 | 8,704 | 19-Oct-2009 | 12:15 | x86 |
| Mqbkup.exe | 6.0.6002.22247 | 37,888 | 19-Oct-2009 | 11:57 | x86 |
| Mqlogmgr.dll | 2001.12.6932.22247 | 90,624 | 19-Oct-2009 | 13:48 | x86 |
| Mqsvc.exe | 6.0.6002.22247 | 8,704 | 19-Oct-2009 | 11:56 | x86 |
| Mqcertui.dll | 6.0.6001.22544 | 13,824 | 19-Oct-2009 | 14:09 | x86 |
| Mqsnap.dll | 6.0.6001.22544 | 602,624 | 19-Oct-2009 | 14:09 | x86 |
| Mqcertui.dll | 6.0.6002.22247 | 13,824 | 19-Oct-2009 | 13:48 | x86 |
| Mqsnap.dll | 6.0.6002.22247 | 602,624 | 19-Oct-2009 | 13:48 | x86 |
| Mqise.dll | 6.0.6001.22544 | 37,888 | 19-Oct-2009 | 14:09 | x86 |
| Mqise.dll | 6.0.6002.22247 | 37,888 | 19-Oct-2009 | 13:48 | x86 |
| Mqqm.dll | 6.0.6001.22544 | 922,624 | 19-Oct-2009 | 14:09 | x86 |
| Mqqm.dll | 6.0.6002.22247 | 931,328 | 19-Oct-2009 | 13:48 | x86 |
| Mqrt.dll | 6.0.6001.22544 | 150,528 | 19-Oct-2009 | 14:09 | x86 |
| Mqrt.dll | 6.0.6002.22247 | 150,528 | 19-Oct-2009 | 13:48 | x86 |
| Mqoa.dll | 6.0.6001.22544 | 254,464 | 19-Oct-2009 | 14:09 | x86 |
| Msmqpub.mof | Not Applicable | 3,401 | 01-Apr-2009 | 19:01 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 01-Apr-2009 | 19:01 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 01-Apr-2009 | 19:01 | Not Applicable |
| Mqoa.dll | 6.0.6002.22247 | 254,464 | 19-Oct-2009 | 13:48 | x86 |
| Msmqpub.mof | Not Applicable | 3,401 | 03-Apr-2009 | 21:07 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 03-Apr-2009 | 21:07 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 03-Apr-2009 | 21:07 | Not Applicable |
| Mqtgsvc.exe | 6.0.6001.22544 | 125,952 | 19-Oct-2009 | 12:16 | x86 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 01-Apr-2009 | 19:01 | Not Applicable |
| Mqtrig.dll | 6.0.6001.22544 | 156,672 | 19-Oct-2009 | 14:09 | x86 |
| Mqtgsvc.exe | 6.0.6002.22247 | 125,952 | 19-Oct-2009 | 11:57 | x86 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 03-Apr-2009 | 21:07 | Not Applicable |
| Mqtrig.dll | 6.0.6002.22247 | 156,672 | 19-Oct-2009 | 13:48 | x86 |
For all supported x64-based versions of Windows Vista and of Windows Server 2008
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mqac.sys | 6.0.6001.22544 | 167,424 | 19-Oct-2009 | 13:21 | x64 |
| Mqac.sys | 6.0.6002.22247 | 167,424 | 19-Oct-2009 | 12:14 | x64 |
| Mqbkup.exe | 6.0.6001.22544 | 48,640 | 19-Oct-2009 | 13:21 | x64 |
| Mqlogmgr.dll | 2001.12.6931.22544 | 113,152 | 19-Oct-2009 | 15:19 | x64 |
| Mqsvc.exe | 6.0.6001.22544 | 9,216 | 19-Oct-2009 | 13:21 | x64 |
| Mqbkup.exe | 6.0.6002.22247 | 48,640 | 19-Oct-2009 | 12:14 | x64 |
| Mqlogmgr.dll | 2001.12.6932.22247 | 113,152 | 19-Oct-2009 | 13:45 | x64 |
| Mqsvc.exe | 6.0.6002.22247 | 9,216 | 19-Oct-2009 | 12:13 | x64 |
| Mqcertui.dll | 6.0.6001.22544 | 17,920 | 19-Oct-2009 | 15:19 | x64 |
| Mqsnap.dll | 6.0.6001.22544 | 879,104 | 19-Oct-2009 | 15:19 | x64 |
| Mqcertui.dll | 6.0.6002.22247 | 17,920 | 19-Oct-2009 | 13:45 | x64 |
| Mqsnap.dll | 6.0.6002.22247 | 879,104 | 19-Oct-2009 | 13:45 | x64 |
| Mqise.dll | 6.0.6001.22544 | 50,176 | 19-Oct-2009 | 15:19 | x64 |
| Mqise.dll | 6.0.6002.22247 | 50,688 | 19-Oct-2009 | 13:45 | x64 |
| Mqqm.dll | 6.0.6001.22544 | 1,507,840 | 19-Oct-2009 | 15:19 | x64 |
| Mqqm.dll | 6.0.6002.22247 | 1,519,616 | 19-Oct-2009 | 13:45 | x64 |
| Mqrt.dll | 6.0.6001.22544 | 242,688 | 19-Oct-2009 | 15:19 | x64 |
| Mqrt.dll | 6.0.6002.22247 | 243,200 | 19-Oct-2009 | 13:45 | x64 |
| Mqoa.dll | 6.0.6001.22544 | 319,488 | 19-Oct-2009 | 15:19 | x64 |
| Msmqpub.mof | Not Applicable | 3,401 | 01-Apr-2009 | 16:13 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 01-Apr-2009 | 16:13 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 01-Apr-2009 | 16:13 | Not Applicable |
| Mqoa.dll | 6.0.6002.22247 | 319,488 | 19-Oct-2009 | 13:45 | x64 |
| Msmqpub.mof | Not Applicable | 3,401 | 03-Apr-2009 | 20:50 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 03-Apr-2009 | 20:50 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 03-Apr-2009 | 20:50 | Not Applicable |
| Mqtgsvc.exe | 6.0.6001.22544 | 190,464 | 19-Oct-2009 | 13:21 | x64 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 01-Apr-2009 | 16:13 | Not Applicable |
| Mqtrig.dll | 6.0.6001.22544 | 243,200 | 19-Oct-2009 | 15:19 | x64 |
| Mqtgsvc.exe | 6.0.6002.22247 | 190,464 | 19-Oct-2009 | 12:14 | x64 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 03-Apr-2009 | 20:50 | Not Applicable |
| Mqtrig.dll | 6.0.6002.22247 | 243,712 | 19-Oct-2009 | 13:45 | x64 |
For all supported Itanium-based versions of Windows Server 2008
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mqac.sys | 6.0.6001.22544 | 428,544 | 19-Oct-2009 | 12:33 | IA-64 |
| Mqac.sys | 6.0.6002.22247 | 428,544 | 19-Oct-2009 | 12:09 | IA-64 |
| Mqbkup.exe | 6.0.6001.22544 | 89,088 | 19-Oct-2009 | 12:33 | IA-64 |
| Mqlogmgr.dll | 2001.12.6931.22544 | 259,072 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqsvc.exe | 6.0.6001.22544 | 16,384 | 19-Oct-2009 | 12:33 | IA-64 |
| Mqbkup.exe | 6.0.6002.22247 | 89,088 | 19-Oct-2009 | 12:09 | IA-64 |
| Mqlogmgr.dll | 2001.12.6932.22247 | 259,072 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqsvc.exe | 6.0.6002.22247 | 16,384 | 19-Oct-2009 | 12:09 | IA-64 |
| Mqcertui.dll | 6.0.6001.22544 | 39,936 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqsnap.dll | 6.0.6001.22544 | 1,522,176 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqcertui.dll | 6.0.6002.22247 | 39,936 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqsnap.dll | 6.0.6002.22247 | 1,522,688 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqise.dll | 6.0.6001.22544 | 117,760 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqise.dll | 6.0.6002.22247 | 118,272 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqqm.dll | 6.0.6001.22544 | 2,987,520 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqqm.dll | 6.0.6002.22247 | 3,009,024 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqrt.dll | 6.0.6001.22544 | 448,000 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqrt.dll | 6.0.6002.22247 | 448,512 | 19-Oct-2009 | 13:40 | IA-64 |
| Mqoa.dll | 6.0.6001.22544 | 579,584 | 19-Oct-2009 | 14:14 | IA-64 |
| Msmqpub.mof | Not Applicable | 3,401 | 01-Apr-2009 | 16:13 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 01-Apr-2009 | 16:13 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 01-Apr-2009 | 16:13 | Not Applicable |
| Mqoa.dll | 6.0.6002.22247 | 580,096 | 19-Oct-2009 | 13:40 | IA-64 |
| Msmqpub.mof | Not Applicable | 3,401 | 03-Apr-2009 | 20:52 | Not Applicable |
| Msmqtrc.mof | Not Applicable | 9,096 | 03-Apr-2009 | 20:52 | Not Applicable |
| Msmqtrcremove.mof | Not Applicable | 895 | 03-Apr-2009 | 20:52 | Not Applicable |
| Mqtgsvc.exe | 6.0.6001.22544 | 391,680 | 19-Oct-2009 | 12:34 | IA-64 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 01-Apr-2009 | 16:13 | Not Applicable |
| Mqtrig.dll | 6.0.6001.22544 | 475,648 | 19-Oct-2009 | 14:14 | IA-64 |
| Mqtgsvc.exe | 6.0.6002.22247 | 392,192 | 19-Oct-2009 | 12:09 | IA-64 |
| Mqtgsvc.exe.cfg | Not Applicable | 41 | 03-Apr-2009 | 20:52 | Not Applicable |
| Mqtrig.dll | 6.0.6002.22247 | 476,160 | 19-Oct-2009 | 13:40 | IA-64 |
Workaround
To work around this problem, run only one instance of Message Queuing.
More Information
For more information about direct format names, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/ms700996%28VS.85%29.aspx For more information about Microsoft Message Queuing, visit the following MSDN Web site:
http://msdn.microsoft.com/en-us/library/ms711472%28VS.85%29.aspx For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.