You cannot use a calendar control in a RemoteApp application when you use the RDC 7.0 client to connect to the RemoteApp application from a computer that is running Windows 7 or Windows Server 2008 R2

Applies To
Windows 7 Service Pack 1 Windows 7 Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2

Symptoms

Consider the following scenario:

  • You have the Remote Desktop Connection (RDC) 7.0 client installed on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You connect to a RemoteApp application by using the RDC 7.0 client.
  • You try to use a calendar control in the RemoteApp application.

In this scenario, the calendar control opens for a split second and then closes automatically. Therefore, you cannot use the calendar control.

Cause

The issue occurs because the RDC 7.0 client incorrectly interferes with the new window that is created by the calendar control.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 SP1

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.1.760
    0.16xxx
    Windows 7 and Windows Server 2008 R2 RTM GDR
    6.1.760
    0.20xxx
    Windows 7 and Windows Server 2008 R2 RTM LDR
    6.1.760
    1.17xxx
    Windows 7 and Windows Server 2008 R2 SP1 GDR
    6.1.760
    1.21xxx
    Windows 7 and Windows Server 2008 R2 SP1 LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name File version File size Date Time Platform
Wksprt.exe 6.1.7600.20929 223,744 21-Mar-2011 03:18 x86
Mstsc.exe 6.1.7600.20929 1,037,824 21-Mar-2011 04:38 x86
Mstsc.mof Not applicable 1,199 22-Jul-2009 23:03 Not applicable
Mstsc.exe 6.1.7601.21687 1,051,648 19-Mar-2011 06:52 x86
Mstsc.mof Not applicable 1,199 10-Jun-2009 21:19 Not applicable
Aaclient.dll 6.1.7600.20929 131,584 21-Mar-2011 04:38 x86
Aaclient.mof Not applicable 1,261 22-Jul-2009 22:58 Not applicable
Mstscax.dll 6.1.7600.20929 2,705,408 21-Mar-2011 04:41 x86
Mstscax.mof Not applicable 2,054 22-Jul-2009 23:02 Not applicable
Tsgqec.dll 6.1.7600.20929 36,864 21-Mar-2011 04:43 x86
Aaclient.dll 6.1.7601.17514 131,584 20-Nov-2010 12:18 x86
Aaclient.mof Not applicable 1,261 10-Jun-2009 21:14 Not applicable
Mstscax.dll 6.1.7601.21687 3,216,896 19-Mar-2011 06:54 x86
Mstscax.mof Not applicable 2,054 10-Jun-2009 21:17 Not applicable
Tsgqec.dll 6.1.7601.17514 36,864 20-Nov-2010 12:21 x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name File version File size Date Time Platform
Wksprt.exe 6.1.7600.20929 248,832 21-Mar-2011 03:44 x64
Mstsc.exe 6.1.7600.20929 1,101,312 21-Mar-2011 05:23 x64
Mstsc.mof Not applicable 1,199 22-Jul-2009 23:22 Not applicable
Mstsc.exe 6.1.7601.21687 1,119,744 19-Mar-2011 07:37 x64
Mstsc.mof Not applicable 1,199 10-Jun-2009 20:36 Not applicable
Aaclient.dll 6.1.7600.20929 158,720 21-Mar-2011 05:24 x64
Aaclient.mof Not applicable 1,261 22-Jul-2009 23:18 Not applicable
Mstscax.dll 6.1.7600.20929 3,155,968 21-Mar-2011 05:29 x64
Mstscax.mof Not applicable 2,054 22-Jul-2009 23:20 Not applicable
Tsgqec.dll 6.1.7600.20929 44,032 21-Mar-2011 05:33 x64
Aaclient.dll 6.1.7601.17514 158,720 20-Nov-2010 13:25 x64
Aaclient.mof Not applicable 1,261 10-Jun-2009 20:31 Not applicable
Mstscax.dll 6.1.7601.21687 3,718,144 19-Mar-2011 07:41 x64
Mstscax.mof Not applicable 2,054 10-Jun-2009 20:34 Not applicable
Tsgqec.dll 6.1.7601.17514 44,032 20-Nov-2010 13:27 x64
Mstsc.exe 6.1.7600.20929 1,037,824 21-Mar-2011 04:38 x86
Mstsc.mof Not applicable 1,199 22-Jul-2009 23:03 Not applicable
Mstsc.exe 6.1.7601.21687 1,051,648 19-Mar-2011 06:52 x86
Mstsc.mof Not applicable 1,199 10-Jun-2009 21:19 Not applicable
Aaclient.dll 6.1.7600.20929 131,584 21-Mar-2011 04:38 x86
Aaclient.mof Not applicable 1,261 22-Jul-2009 22:58 Not applicable
Mstscax.dll 6.1.7600.20929 2,705,408 21-Mar-2011 04:41 x86
Mstscax.mof Not applicable 2,054 22-Jul-2009 23:02 Not applicable
Tsgqec.dll 6.1.7600.20929 36,864 21-Mar-2011 04:43 x86
Aaclient.dll 6.1.7601.17514 131,584 20-Nov-2010 12:18 x86
Aaclient.mof Not applicable 1,261 10-Jun-2009 21:14 Not applicable
Mstscax.dll 6.1.7601.21687 3,216,896 19-Mar-2011 06:54 x86
Mstscax.mof Not applicable 2,054 10-Jun-2009 21:17 Not applicable
Tsgqec.dll 6.1.7601.17514 36,864 20-Nov-2010 12:21 x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name File version File size Date Time Platform
Wksprt.exe 6.1.7600.20929 457,216 21-Mar-2011 02:57 IA-64
Mstsc.exe 6.1.7600.20929 1,668,608 21-Mar-2011 04:02 IA-64
Mstsc.mof Not applicable 1,199 22-Jul-2009 23:47 Not applicable
Mstsc.exe 6.1.7601.21687 1,703,424 19-Mar-2011 06:47 IA-64
Mstsc.mof Not applicable 1,199 10-Jun-2009 20:39 Not applicable
Aaclient.dll 6.1.7600.20929 339,968 21-Mar-2011 04:03 IA-64
Aaclient.mof Not applicable 1,261 22-Jul-2009 23:44 Not applicable
Mstscax.dll 6.1.7600.20929 6,092,288 21-Mar-2011 04:06 IA-64
Mstscax.mof Not applicable 2,054 22-Jul-2009 23:46 Not applicable
Tsgqec.dll 6.1.7600.20929 97,792 21-Mar-2011 04:09 IA-64
Aaclient.dll 6.1.7601.21687 339,968 19-Mar-2011 06:48 IA-64
Aaclient.mof Not applicable 1,261 10-Jun-2009 20:36 Not applicable
Mstscax.dll 6.1.7601.21687 6,306,816 19-Mar-2011 06:48 IA-64
Mstscax.mof Not applicable 2,054 10-Jun-2009 20:38 Not applicable
Tsgqec.dll 6.1.7601.17514 97,792 20-Nov-2010 10:28 IA-64
Mstsc.exe 6.1.7600.20929 1,037,824 21-Mar-2011 04:38 x86
Mstsc.mof Not applicable 1,199 22-Jul-2009 23:03 Not applicable
Mstsc.exe 6.1.7601.21687 1,051,648 19-Mar-2011 06:52 x86
Mstsc.mof Not applicable 1,199 10-Jun-2009 21:19 Not applicable
Aaclient.dll 6.1.7600.20929 131,584 21-Mar-2011 04:38 x86
Aaclient.mof Not applicable 1,261 22-Jul-2009 22:58 Not applicable
Mstscax.dll 6.1.7600.20929 2,705,408 21-Mar-2011 04:41 x86
Mstscax.mof Not applicable 2,054 22-Jul-2009 23:02 Not applicable
Tsgqec.dll 6.1.7600.20929 36,864 21-Mar-2011 04:43 x86
Aaclient.dll 6.1.7601.17514 131,584 20-Nov-2010 12:18 x86
Aaclient.mof Not applicable 1,261 10-Jun-2009 21:14 Not applicable
Mstscax.dll 6.1.7601.21687 3,216,896 19-Mar-2011 06:54 x86
Mstscax.mof Not applicable 2,054 10-Jun-2009 21:17 Not applicable
Tsgqec.dll 6.1.7601.17514 36,864 20-Nov-2010 12:21 x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name Update.mum
File version Not applicable
File size 2,325
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name X86_ad7fd8f5c9243e59fa17c9084571a1a3_31bf3856ad364e35_6.1.7600.20929_none_347c6020f8693c92.manifest
File version Not applicable
File size 1,458
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name X86_b99f4822eda5aff58cb3fdc80bef4ce9_31bf3856ad364e35_6.1.7601.21687_none_bab2ab0d1574a04c.manifest
File version Not applicable
File size 727
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name X86_e13af91cb7e3e868d601e019a0853736_31bf3856ad364e35_6.1.7601.21687_none_42c7e64249e9e404.manifest
File version Not applicable
File size 722
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name X86_microsoft-windows-t..es-workspaceruntime_31bf3856ad364e35_6.1.7600.20929_none_270a17d9577f1e24.manifest
File version Not applicable
File size 8,960
Date (UTC) 21-Mar-2011
Time (UTC) 05:11
Platform Not applicable
File name X86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20929_none_4e812ab19b5474b2.manifest
File version Not applicable
File size 21,618
Date (UTC) 21-Mar-2011
Time (UTC) 05:17
Platform Not applicable
File name X86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21687_none_5024a5b598ad586f.manifest
File version Not applicable
File size 21,618
Date (UTC) 19-Mar-2011
Time (UTC) 07:22
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20929_none_3092e4d93fe51b31.manifest
File version Not applicable
File size 131,498
Date (UTC) 21-Mar-2011
Time (UTC) 05:17
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21687_none_32365fdd3d3dfeee.manifest
File version Not applicable
File size 140,967
Date (UTC) 22-Mar-2011
Time (UTC) 00:56
Platform Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name Amd64_13f01e94a4b1f28bd57345d2aa2bf64b_31bf3856ad364e35_6.1.7600.20929_none_c6266aa7c6c5702c.manifest
File version Not applicable
File size 2,205
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Amd64_ee5f0d6201c1ce0eed2b8da7851887d6_31bf3856ad364e35_6.1.7601.21687_none_82a8b243620d25c1.manifest
File version Not applicable
File size 1,104
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Amd64_ff7074902a4dc8c423c7d63148dd4e34_31bf3856ad364e35_6.1.7601.21687_none_2603c6e93c51aa9d.manifest
File version Not applicable
File size 1,092
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Amd64_microsoft-windows-t..es-workspaceruntime_31bf3856ad364e35_6.1.7600.20929_none_8328b35d0fdc8f5a.manifest
File version Not applicable
File size 10,551
Date (UTC) 21-Mar-2011
Time (UTC) 06:04
Platform Not applicable
File name Amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20929_none_aa9fc63553b1e5e8.manifest
File version Not applicable
File size 21,624
Date (UTC) 21-Mar-2011
Time (UTC) 06:07
Platform Not applicable
File name Amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21687_none_ac434139510ac9a5.manifest
File version Not applicable
File size 21,624
Date (UTC) 19-Mar-2011
Time (UTC) 08:16
Platform Not applicable
File name Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20929_none_8cb1805cf8428c67.manifest
File version Not applicable
File size 131,504
Date (UTC) 21-Mar-2011
Time (UTC) 06:10
Platform Not applicable
File name Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21687_none_8e54fb60f59b7024.manifest
File version Not applicable
File size 140,973
Date (UTC) 22-Mar-2011
Time (UTC) 00:59
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,341
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Wow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20929_none_b4f470878812a7e3.manifest
File version Not applicable
File size 13,023
Date (UTC) 21-Mar-2011
Time (UTC) 04:59
Platform Not applicable
File name Wow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21687_none_b697eb8b856b8ba0.manifest
File version Not applicable
File size 13,023
Date (UTC) 19-Mar-2011
Time (UTC) 07:10
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20929_none_3092e4d93fe51b31.manifest
File version Not applicable
File size 131,498
Date (UTC) 21-Mar-2011
Time (UTC) 05:17
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21687_none_32365fdd3d3dfeee.manifest
File version Not applicable
File size 140,967
Date (UTC) 22-Mar-2011
Time (UTC) 00:59
Platform Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name Ia64_8006bb50be82e5d03dcaf614ab5be060_31bf3856ad364e35_6.1.7601.21687_none_94ee5d739ce2379f.manifest
File version Not applicable
File size 1,090
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Ia64_97abd66e501c7443087eb4e05d1c2b46_31bf3856ad364e35_6.1.7601.21687_none_05373903736e0cb9.manifest
File version Not applicable
File size 1,102
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Ia64_eff2755313ad7ea4dd4c4690945ba39d_31bf3856ad364e35_6.1.7600.20929_none_b16c92bab36f9c15.manifest
File version Not applicable
File size 2,201
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Ia64_microsoft-windows-t..es-workspaceruntime_31bf3856ad364e35_6.1.7600.20929_none_270bbbcf577d2720.manifest
File version Not applicable
File size 10,549
Date (UTC) 21-Mar-2011
Time (UTC) 06:03
Platform Not applicable
File name Ia64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20929_none_4e82cea79b527dae.manifest
File version Not applicable
File size 21,621
Date (UTC) 21-Mar-2011
Time (UTC) 06:05
Platform Not applicable
File name Ia64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21687_none_502649ab98ab616b.manifest
File version Not applicable
File size 21,621
Date (UTC) 19-Mar-2011
Time (UTC) 08:17
Platform Not applicable
File name Ia64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20929_none_309488cf3fe3242d.manifest
File version Not applicable
File size 131,501
Date (UTC) 21-Mar-2011
Time (UTC) 06:06
Platform Not applicable
File name Ia64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21687_none_323803d33d3c07ea.manifest
File version Not applicable
File size 140,970
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Update.mum
File version Not applicable
File size 1,947
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable
File name Wow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20929_none_b4f470878812a7e3.manifest
File version Not applicable
File size 13,023
Date (UTC) 21-Mar-2011
Time (UTC) 04:59
Platform Not applicable
File name Wow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21687_none_b697eb8b856b8ba0.manifest
File version Not applicable
File size 13,023
Date (UTC) 19-Mar-2011
Time (UTC) 07:10
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20929_none_3092e4d93fe51b31.manifest
File version Not applicable
File size 131,498
Date (UTC) 21-Mar-2011
Time (UTC) 05:17
Platform Not applicable
File name X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21687_none_32365fdd3d3dfeee.manifest
File version Not applicable
File size 140,967
Date (UTC) 22-Mar-2011
Time (UTC) 00:54
Platform Not applicable