Problems occur after you pin and unpin a Win32 app from the taskbar in Windows

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows RT 8.1

This article describes an issue when you use a Win32 app on the taskbar in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. The update has prerequisites.

Symptoms

After you pin a Win32 app (such as Internet Explorer for Desktop) on the taskbar, open an instance, and then unpin it. The app cannot be pinned back again by using the icon on the taskbar. Additionally, the shortcut menu does not even show up when you right-click the icon on the taskbar.

Resolution

To resolve this issue, we have released an update for Window 8.1, Windows RT 8.1, and Windows Server 2012 R2.

How to obtain this update

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system Update
All supported x86-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2 Download Download the package now.

Note The update for Windows RT 8.1 can be obtained only from Windows Update.

 For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

      

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.3.960 0.17 xxx Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 RTM GDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name File version File size Date Time Platform
Explorer-ppdlic.xrm-ms Not applicable 3,107 24-Jan-2015 03:19 Not applicable
Explorer.exe 6.3.9600.17667 2,207,488 27-Jan-2015 23:41 x86

For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2

File name File version File size Date Time Platform
Explorer-ppdlic.xrm-ms Not applicable 3,107 27-Jan-2015 05:21 Not applicable
Explorer.exe 6.3.9600.17667 2,501,368 27-Jan-2015 23:47 x64
Explorer.exe 6.3.9600.17667 2,207,488 27-Jan-2015 23:41 x86

For all supported Windows RT 8.1

File name File version File size Date Time Platform
Explorer-ppdlic.xrm-ms Not applicable 3,107 24-Jan-2015 02:26 Not applicable
Explorer.exe 6.3.9600.17667 1,985,888 27-Jan-2015 23:36 Not applicable

      

Additional file information

      

Additional file information for Windows 8.1 and for Windows Server 2012 R2

      

Additional files for all supported x86-based versions of Windows 8.1

File property Value
File name X86_f7697c1fad1f840a4873191bd5611c51_31bf3856ad364e35_6.3.9600.17667_none_4dcfffa242071297.manifest
File version Not applicable
File size 696
Date (UTC) 27-Jan-2015
Time (UTC) 23:59
File name X86_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_e66cfb3995432936.manifest
File version Not applicable
File size 27,690
Date (UTC) 28-Jan-2015
Time (UTC) 00:02

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property Value
File name Amd64_00f613100497602c024599f8f5da5f12_31bf3856ad364e35_6.3.9600.17667_none_6c9108c319070207.manifest
File version Not applicable
File size 700
Date (UTC) 27-Jan-2015
Time (UTC) 23:59
File name Amd64_53b0da8194bbb42aea0fda6c67e00389_31bf3856ad364e35_6.3.9600.17667_none_1d67907d008e0358.manifest
File version Not applicable
File size 700
Date (UTC) 27-Jan-2015
Time (UTC) 23:59
File name Amd64_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_428b96bd4da09a6c.manifest
File version Not applicable
File size 27,694
Date (UTC) 28-Jan-2015
Time (UTC) 00:05
File name Wow64_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_4ce0410f82015c67.manifest
File version Not applicable
File size 26,482
Date (UTC) 28-Jan-2015
Time (UTC) 00:05

Additional files for all supported Windows RT 8.1

File property Value
File name Arm_6cc30c7560893d9c54860021cfc81720_31bf3856ad364e35_6.3.9600.17667_none_6293deece2cd851a.manifest
File version Not applicable
File size 696
Date (UTC) 27-Jan-2015
Time (UTC) 23:59
File name Arm_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_e66f6d91954047fc.manifest
File version Not applicable
File size 27,902
Date (UTC) 27-Jan-2015
Time (UTC) 23:59

      

        
      

References

See the terminology that Microsoft uses to describe software updates.