KB5025758 - FIX: "Timeout" error and SB-Messaging adapter might not resume receiving messages after temporary loss of network connectivity

Applies To
BizTalk Server 2020 Standard BizTalk Server 2020 Enterprise BizTalk Server 2020 Developer BizTalk Server 2020 Branch

Symptoms

The Service Bus (SB-Messaging) adapter receive port might sometimes not recover from temporary receive failures that are caused by poor network conditions or a loss of connectivity with Azure Service Bus. In these situations, the host instance has to be restarted to start receiving messages again. Additionally, you receive the following error message:

Note

Message: A timeout has occurred during the operation. For more information please see https:⁠//aka.ms/ServiceBusExceptions.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Resolution

This problem is fixed in the following cumulative update for BizTalk Server:

Cumulative Update 5 for BizTalk Server 2020

References

For information about the service packs and cumulative update list for BizTalk Server, see the following article in the Microsoft Knowledge Base:

2555976 Service pack and cumulative update list for BizTalk Server

For more information about BizTalk Server hotfixes, see the following article in the Microsoft Knowledge Base:

2003907 Information about BizTalk hotfixes and Cumulative Update support