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Fixes or workarounds for recent Office issues

Recent installation, activation, updating issues

If you are recently running into installation, activation, or updating issues, please refer to our Fixes or workarounds for recent Office installation or activation issues article.

For Office apps specific issues, please click on the links below to find workarounds or fixes.


Just upgraded to Windows 10?

Please see Known issues with Office and Windows 10, which covers issues specific to that operating system.

Tools, maintenance

Are you a Microsoft 365 admin?

You can get up-to-date status on the Service health page of the Microsoft 365 admin center. See how to How to check Microsoft 365 service health.

More ways to get help and provide feedback

If you can’t find the solution to your issue or need more help, please contact us so we can get you up and running.

Call support

Talk to support.
If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page.

Office 365 community forums

Ask the community
Get help from experts in our forum: Office forum

For general Windows 10 Help and troubleshooting, see Need help with Windows 10?

There is no right or wrong way to let us know about emerging issues.


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Tell us what you think. Below this article, click Yes or No in the Was this information helpful? section and type your comment in the How can we improve? box.


Provide feedback in Office 2016 app
You can send feedback directly to our Office teams:

For Office 2016 on Windows 10 users, open an Office app, and click File > Feedback.

For Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner.

Click an option to give feedback.

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. We’re listening.

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