Fixes or workarounds for recent issues in PowerPoint for Windows

Last updated: August 2024

PowerPoint crashes and slow performance

• [INVESTIGATING] Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications

• [FIXED] PowerPoint may freeze or hang when playing embedded videos

• [FIXED] Error "Invalid password" when opening a VBA project using the correct password

• [FIXED] Internet connectivity issues in M365 apps after a change to the IP address range

• [FIXED] Word, Excel, and PowerPoint close unexpectedly when trying to open cloud documents in Office Version 2205

• [INVESTIGATING] The video capture of "Record Slide Show" does not work with redirected camera device of RDP client

• [FIXED] Office Applications crash due to Nahimic audio driver

• [FIXED] Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe

• [FIXED] PowerPoint file becomes corrupt when opening a file that contains a VBA project or after enabling a macro in an open file

• [WORKAROUND] PowerPoint crashes when you use media in your files

Issues affecting PowerPoint features and add-ins

• [PARTIALLY FIXED] Some features of PowerPoint 2019 might be disabled after installing the April 9, 2024 update

• [BY DESIGN] Organization Chart Add-in is not available in Office applications

• [FIXED] PowerPoint Error “ai.exe - Entry Point Not Found” when opening PPT files or editing text on Windows

• [INVESTIGATING] Automatic sensitivity label policy doesn't work in PowerPoint for PC

• [WORKAROUND] Issues when trying to insert online videos from Vimeo into PowerPoint for Windows

• [BY DESIGN] Placeholder disappears for other co-authors a few minutes after inserting a video in PowerPoint

• [INVESTIGATING] Reuse Slides option in PowerPoint is missing after updating Office

• [WORKAROUND] Replace Font dialog only shows fonts within the PowerPoint presentation

• [FIXED] "Access Denied" when launching an Office add-in

• [FIXED] Excel, Word, or PowerPoint may crash with older versions of GigaTrust software

• [WORKAROUND] "The fine print" license agreement message unexpectedly appears when opening Office apps

• [FIXED] Problems with text, underline, and flickering screens when using Office edit languages

• [WORKAROUND] "Run Programs" custom action is disabled in PowerPoint 2016

• [WORKAROUND] Office 2016 is automatically set as the default application when opening an Office file after installing the Microsoft 365 trial version

• [FIXED] AutoSave is missing from the Office toolbar

• [FIXED] Windows File Explorer does not display the Office document properties

• [FIXED] Error containing the URL "http://hubblecontent.osi.office.net/" when inserting an icon or picture

Changed functionality, blocked or discontinued features

• Flash, Silverlight, and Shockwave controls blocked in Office 2016

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