Related topics
Start chats and calls
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.
Start chats and calls

Make calls

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

Try it!

Start 1:1 or group calls with anyone in your organization — no matter where you are in Microsoft Teams.

Start calls

There are different ways to make a call in Teams:

  • Select Audio call or Video call to start a call from a 1:1 or group chat.

  • In a 1:1 chat, select More options (the dropdown arrow) next to Audio call, and choose another number to call if it's available.

  • In the search box, type "/call" and who you'd like to reach. Press Enter to start the call.

  • Hover over someone's profile photo anywhere in Teams, and select Audio call from their contact card.

Dial an outside number

  1. Select Calls.

  2. Type a name or an external number to call someone.

    Note: If your organization has an Enterprise Voice or Business Voice license, you can call anyone from Teams even if they're not using it.

  3. When you're ready, select Call.

Accept incoming calls

  • Select an incoming call with video turned on or just audio. You can also decline the call.

View calls history

  • View a missed call or voicemail in your calls history.

  • To return someone's call from your history, choose who you want, select More actions (...) > Call back.

Want more?

Start a call from a chat

Call a phone number

Answer a call

Microsoft Teams video training

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!