Get Help for Microsoft work or school account users
If you sign in to your PC with a Microsoft work or school account, you can use Get Help to access resources for troubleshooting issues and to run diagnostic tests.
Search for your issue
Enter a description of the issue you are experiencing to search for related solutions, articles, and other resources.
Run troubleshooters
Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. For more on these, see Running troubleshooters in Get Help.
If the problem persists, contact your administrator for support.
Related topics
Get Help for Microsoft personal account users
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