Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

To cancel your Microsoft Copilot Pro subscription, please follow the instructions below:

  1. Go to the Services & subscriptions page of the Microsoft account used to purchase your subscription. It's important to use that account.
    Sign in

    Note: If you purchased Microsoft Copilot Pro from Google Play or the Apple app store, contact their customer support for cancellation or refund.

  2. Find your Copilot Pro subscription and select Manage.


    • If you cancel within a certain time (see the table below), you will receive a refund. If you cancel after the refund window, you will need to turn off recurring billing.

    • If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.

  3. On the next page, select Cancel.

  4. Follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.

Microsoft Copilot Pro refund window


Refund window

Faroe Islands
French Guiana
French Polynesia

New Caledonia
St. Pierre &   Miquelon
Wallis & Futuna

To receive a prorated refund, cancel at any time. 
Learn more.

All other countries

To receive a prorated refund, cancel within 14 days of initial purchase.

Learn more

Cancel a Microsoft subscription

Cancel a Microsoft 365 subscription

Turn recurring billing on or off

Troubleshoot issues if you can't cancel your subscription

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!