Change your Microsoft subscription payment method and options

Subscriptions with recurring billing

If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription.

1. Sign in to Services & subscriptions with your Microsoft account.
   Sign in

   • If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to change. 

   • If you're updating your child's subscription, make sure you sign in with their account, not yours.

2. Find the subscription in the list, select Manage, and then select Change how you pay.

   • If you don't see Change how you pay, it could be because recurring billing isn't turned on. You won't be able to change how you pay if recurring billing is off, because the subscription has already been paid and will end when its duration expires.

   • If you have a past-due balance, select Pay now. Get info about paying for a past-due Microsoft subscription.

   • Did you buy your Microsoft 365 subscription through a third party? See Manage your Microsoft 365 subscription purchased through a third party.

3. Selecting Change how you pay gives you a list of your current payment options. If you don't see the option you want, select Add a new way to pay from that list and follow the instructions.

   • Check with your bank if you get an error message when trying to add a new way to pay,

   • To use a prepaid subscription code, turn off recurring billing on the old subscription. When your old subscription expires, go to Redeem a gift card or code to your Microsoft account and follow the instructions.

   • To cancel or turn off recurring billing on your subscription, follow the instructions at How to cancel your Microsoft subscription.

Prepaid subscriptions

For prepaid, you can't change how you pay because it's a prepaid subscription.

However, you can update your payment info and buy a new subscription when your prepaid subscription expires. See Change the payment method or credit card linked to your Microsoft account.

Change subscription plans

You can switch subscription plans for Xbox Live, Game Pass, and Microsoft 365.

To change your subscription recurrence (for example, from monthly to yearly):

1. Sign in to your Services & subscriptions with your Microsoft account.

2. Find the subscription in the list.

3. Select Manage > Change > Switch, and then choose your new recurrence. If you don't see this option, make sure recurring billing is on.

For Microsoft 365, you can switch between Microsoft 365 Personal and Microsoft 365 Family subscriptions. Get more info in the Switch to a different Microsoft 365 for home subscription article.

See also

• Pay for a past-due Microsoft subscription

• Change the payment method or credit card linked to your Microsoft account

• Turn on recurring billing for your Microsoft subscription

• How to cancel your Microsoft subscription

• Update your billing address and payment options on your Xbox One

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.