Starting February 2026, we will introduce jailbreak/rooted detection for work or school account Entra credentials in Authenticator. This change enhances security by preventing Authenticator Entra credentials from functioning on jailbroken or rooted devices.Â
If Authenticator detects that your device is jailbroken or rooted, all existing Entra credentials will be wiped to protect your organization.
Note:Â This capability does not require any admin configuration or control.
What will happen to my work or school Entra accounts on a jailbroken/rooted device?
If you have a jailbroken/rooted device, you will see an error during any operation that involves Entra accounts.
Rollout will occur in three phases, between February 2026 and April 2026:
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Warning mode: If you have a jailbroken/rooted device, you will see a warning that your device is jailbroken/rooted and that "Future sign-in will be blocked".
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Blocking mode: If you have a jailbroken/rooted device, you will be blocked from registering Entra credentials or signing in via Authenticator.
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Wipe mode: All existing Entra credentials in Authenticator will be wiped/removed from jailbroken/rooted devices.
Learn more
What does jailbroken or rooted mean?​​​​​​​
Need more help?
For help removing jailbreak or rooted modifications, or about how to ensure continued sign-in, contact your organization's support team. Â
