Note You must be able to log on to an administrator account to fix your user profile or copy your data to a new account. Before you resolve the issue, log on to Windows by using another account that has administrative permissions, or restart in safe mode to log on with the built-in administrator account. For more information about how to start in safe mode, visit the following Microsoft website:
This error may also occur if the user profile folder was deleted manually. A profile folder that is manually deleted does not remove the Security Identifier (SID) from the profile list in the registry.
WARNING: We strongly recommend AGAINST making this the standard way to remove user profiles from computers. The documented and supported approach is by using the Advanced System Settings in the system properties, "User Profiles" settings. For programs, this is available by using the "DeleteProfile" API.
If the SID is present, Windows will try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.
Event log information
Article ID: 947215 - Last Review: 5 Aug 2016 - Revision: 1