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In Microsoft Teams (free), you can reach out to your colleagues, business partners, or customers who are using Microsoft Teams (work or school).

Note: SMS chats are not supported.

To chat with a Microsoft Teams (work or school) user:

  1. Open Microsoft Teams (free).

    Tips: 

    • From the mini Teams window in Windows 11, select the button The open Teams button in Mini Teams. to open Microsoft Teams (free).

    • From Chat in Windows 11, select the Open Teams button  Teams open Teams in Windows 11.

  2. Enter your contact’s business email in the command box to search for them.

    Note: Not all organization members will be searchable.

  3. Select your contact result from People and then send them a message. Only certain functionality will be available.

  4. After your contact has accepted your request, you will be able to chat with them.

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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