Turn recurring billing on or off for a Microsoft subscription

How to turn on recurring billing

When recurring billing is turned on, you’ll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future. 

1. Go to the Services & subscriptions page in your Microsoft account dashboard.
   Sign in

2. Locate your subscription and then select Manage. 

3. Do one of the following: 

   • If you see a Turn on recurring billing link, choose it to turn recurring billing on. 

   • If you see a Renew link, choose it to renew your subscription. This will also turn recurring billing on. 

   • If you purchased this subscription through a third-party retailer such as Apple or Best Buy, you’ll see a Manage billing link. Select that link to manage your renewal through that retailer. 

   • If you see Paid with pre-paid card next to the subscription expiration date, you paid for the subscription with a pre-paid code or token, so you can't turn on recurring billing. You can buy a new one at Microsoft Store when the subscription expires. 

   • If you don’t see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means recurring billing is already turned on and your subscription will renew on the date shown. 

4. Follow the prompts to set up recurring billing for your subscription.

Turn recurring billing off

When recurring billing is turned on, you’ll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future. 

1. Go to the Services & subscriptions page in your Microsoft account dashboard.
   Sign in

2. Locate your subscription and then select Manage. 

3. Do one of the following: 

   • If you see a Turn on recurring billing link, choose it to turn recurring billing on. 

   • If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires. 

   • If you see a Turn on recurring billing link, it means recurring billing is already turned off. 

   • If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.

4. Follow the prompts to turn off recurring billing. You'll have access to your subscription until it expires. 

Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered. 

See also

Find out when your Microsoft 365 subscription expires

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