Symptoms

When you receive a public switched telephone network (PSTN) call in Microsoft Skype for Business 2016, the call control window flashes.

Cause

This issue occurs because PSTN conversation calls don't have a conversation ID to generate a unique handle value for each conversation window.

Resolution

To fix this issue, install the December 6, 2016, update (KB3127980) for Skype for Business 2016.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.