If the previous steps didn't work, try changing the selective suspend setting:
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In the Search box, type Control Panel and select Control Panel in the search results.
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Select Hardware and Sound > Power Options.
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For the power plan that is selected, click Change plan settings.
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Select Change advanced power settings.
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Expand USB settings. Then expand USB selective suspend settings.
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Click the links for both On battery and Plugged in, and set both dropdowns to Disabled.
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Select Apply and OK.
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On the taskbar, select Start > Power > Sleep. Once Windows goes to sleep, wake Windows and check whether the problem with the USB device is resolved.
