Changes in metadata service affecting Windows Media Center and Windows Media Player

Applies to: Windows Media PlayerWindows MediaWindows 8.1


Going forward, you may be unable to view information (metadata) such as the title, genre, and artist for songs, and the director, actors, and cover art for movies in Windows Media Center and Windows Media Player. After looking at customer feedback and usage data, Microsoft decided to discontinue this service. This means that new metadata won’t be updated on media players that are installed on your Windows device. However, any information that’s already been downloaded will still be available. 

This change doesn’t affect any major media player functionality such as playback, navigating collections, media streaming, and so forth. Only secondary features that require downloading of new metadata are potentially affected.

Windows Media version Operating system Affected by this change?
Windows Media Center    
  Windows 8.1 Yes
  Windows 8 Yes
  Windows 7 Yes
Windows Media Player    
  Windows 10 No
  Windows 8.1 No
  Windows 8 No
  Windows 7 Yes