Redeem a gift card or code to your Microsoft account

Applies to: Microsoft AccountMicrosoft Store

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Tips about gift cards and codes

Here are a few tips you should know before you get started:

  • Both the Microsoft and Xbox cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox. You can get the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
  • Gift cards do not currently work at physical Microsoft Stores.
  • You currently cannot buy Microsoft 365 with a gift card.

How to redeem a gift card or code online

The easiest way to redeem a gift card or code is online. Sign in to microsoft.com/redeem with your Microsoft account, enter the 25-character code, and then select Next.

If you want, you can also redeem a card or code from Microsoft Store on a Windows 10 device. For more details, go to the next section.

How to redeem a new Office product key online

Sign in to Office.com/setup with your Microsoft account, enter the 25-character product key, and then select Next.

How to redeem a gift card or code from Microsoft Store on a Windows 10 device

Here's how to redeem a gift card or code from Microsoft Store on a Windows 10 device: 

  1. On your Windows 10 device, select Microsoft Store  on the taskbar.
  2. In Microsoft Store, select the See more  menu (located next to the Search  box on the upper right side of the page).
  3. Select Redeem a code. If you aren't already signed in, sign in to the Microsoft account on which you want to redeem the code. 
  4. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

How can I tell if my card or code was redeemed?

To see if your card or code was redeemed, check your order history. On the Order history page, look for the date that you redeemed the card or code, and you’ll see the order number and how the card or code was used. If you seed Redeemed code under Payment method, the card or code was successfully redeemed.

What happens after I redeem my gift card or code?

    • If the card or code has money on it, we'll apply the entire balance to your Microsoft account. You can use it to buy things from Microsoft Store online, on Windows 10, and on Xbox One.
    • If the card or code is for a specific app or game, we'll add it to your personal library, where you can download and install it. Go to My Library in Microsoft Store. When some apps or games are redeemed, they will take you to the product page where you can also download and install.
    • If the card or code is for a subscription, you can find it in your Services & subscriptions

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