Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file.
- Select the Download button on this page.
- In the File Download dialog box, click Run or Open, and then follow the steps in the File and Folder Troubleshooter.
- This troubleshooter might be in English only. However, the automatic fix also works for versions of Windows in other languages.
- If you’re not on the computer that has the problem, save the troubleshooter to a flash drive or a CD, and then run it on the computer that has the problem.