Shipping options, costs, and delivery times

Applies to: Microsoft Store

Shipping addresses

  • Microsoft Store can only ship to Singapore locations. For sales in other regions, please visit one of the international Microsoft Stores.
  • To help fight online fraud, we don’t permit the carrier to redirect a package to a new address after it has been shipped.
  • Shipping carriers require a full street address for delivery purposes.
  • We can’t ship to P.O. Boxes.

Shipment tracking, times, and cost

If you'd like to follow your order, see Track your order from Microsoft Store. You can also make changes in the name and address associated with your Microsoft account, which is also the shipping address.

Method: Standard

Cost: Free

Delivery time: Within 2-4 business days

Our business days are Monday through Friday, excluding holidays. Orders placed on the weekend, on a holiday, or after 10:00 AM local time on Friday, will be processed on the next business day.

Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control. Our carriers don’t deliver on the weekend or holidays.