Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

MICROSOFT SUPPORT When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Important If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate".

注意 如果你在奥地利拥有 XBOX Game Pass 成员资格，系统可能会要求你查看并同意某些更新，以使订阅和定期计费保持活动状态。 若要随时确定订阅状态或管理订阅，请转到：

在網頁瀏覽器中開啟週期性計費 在網頁瀏覽器中，使用您的Microsoft帳戶登入 訂閱 。 如果您有多個帳戶，請使用與您的訂閱相關聯的帳戶登入。 訂閱 找出您要設定週期性計費的訂閱。 選取 [開啟週期性計費]。 如果訂閱旁邊出現即將到來的付款日期，即表示您已開啟週期性計費。如果訂閱已過期 ...

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获取有关 Microsoft 帐户的帮助。 了解如何设置 Microsoft 帐户，如何保护它，并使用它来管理服务和订阅。

The type of support Microsoft provides depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn more about which products are included for home or for business.

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

For help with checking your balance from an Xbox console, see Check your Microsoft account balance on an Xbox console.

Learn about the benefits of Microsoft 365 subscription - Microsoft 365 apps, extra cloud storage, advanced security, AI-powered features, and more.