Create installation media for Windows - Microsoft Support
Learn how to use a USB flash drive or DVD to install or reinstall Windows 7, 8.1, 10, or 11. Find the software download website, product key, and recovery options for your version of Windows.
Find your BitLocker recovery key - Microsoft Support
Learn how to locate your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. See where to find it attached to your Microsoft account, work or school account, printout, or USB flash drive.
Download and install or reinstall Office 2019, Office 2016, or Office ...
Find out how to download and install Office 2016 on your PC or Mac, or reinstall it if you already have a product key. Learn how to activate Office 2016 and troubleshoot common issues.
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Redeem a gift card or code to your Microsoft account
Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.
Applies To: Microsoft account dashboard
How to start a scan for viruses or malware in Microsoft Defender
Learn how to use Microsoft Defender to check your device for viruses or malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.
Applies To: Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
Learn how to download and install Microsoft 365 or Office 2021 on a PC or Mac with a Microsoft account, work or school account. Find tips, troubleshooting, and activation steps for Microsoft 365 or Office products.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Fix your Outlook email connection by repairing your profile
Learn how to fix errors in your Outlook mail profile that prevent you from connecting to your email. Follow the steps to repair your profile, run Windows Update, or use the Microsoft Support and Recovery Assistant.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Where to enter your Office product key - Microsoft Support
Learn where to enter your product key for different versions of Office or Microsoft 365, and how to install or reinstall Office after redemption. Find tips for troubleshooting product key issues and contacting support.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office for business
Check the recent sign-in activity for your Microsoft account
Learn how to check the recent sign-in activity for your Microsoft account and what to do if you see unusual or suspicious activity. Find out how to change your password, update security settings and contact support.
Applies To: Microsoft account dashboard
POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support
Learn how to find and use the POP, IMAP, and SMTP settings for your Outlook.com account. You can also enable POP or IMAP access, troubleshoot connection errors, and get help from the Outlook.com community.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App