Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can also track your order in the confirmation email that was sent to the primary email address on your Microsoft account. If you didn't receive a confirmation email, select Resend on the Order History page to get another copy sent to you. If you need to change that primary email address, see Change my Microsoft Rewards primary email.

如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...

所有 Xbox 数字代码长度均为 25 个字符，包括数字和字母，并且采用五组字符（每组包含五个字符）格式 (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)。 如果你尝试在 Windows 或 Xbox 设备上兑换代码，请确保已正确输入所有 25 位数字。 详细了解 Xbox 数字代码和礼品卡，以及如何解决兑换内容的问题。

重要 必须在购买后的 14 天内对未兑换的代码申请退款。 如果代码已兑换，我们将无法处理退款，即使在购买后的 14 天内也是如此。 有关详细信息，请访问： 获取将数字 Xbox 游戏作为礼物发送给他人时遇到的问题的帮助。

Learn how to change settings to enable Secure Boot if you are not able to upgrade to Windows 11 because your PC is not currently Secure Boot capable.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any ...

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings. Some account language settings are roamed across the Microsoft experience.

The enablement package is a great option for installing a scoped feature update like Windows 10, version 22H2 as it enables an update from version 2004, 20H2, 21H1, or 21H2 to version 22H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now. For version 2004, 20H2, 21H1, and 21H2 devices that receive updates directly from Windows Update ...