Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

我因家長監護設定而無法在子女帳戶購買 Xbox 家庭群組的召集人可以啟用安全設定，以避免意外購買，並管理成員帳戶上的可用資金。 但是，如果這些設定擾亂了您在 Microsoft Store 中的時間，那就沒那麼有趣了。 若要深入了解如何設定家長監護，以進行購買，請前往： 核准家庭成員的購買與資金

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

了解如何管理 Xbox 訂閱及解決帳單問題，獲取詳細資訊以輕鬆處理相關事務。

Get more information about managing your Xbox subscriptions, issues with billing, and more.