Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

You can view your order history online or on your Xbox One console.

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more. Best Practices To earn points, make sure you’re logged in with your Microsoft account on Bing, MSN.com, Xbox, the Bing mobile app, or the entry point you use to earn points. Set Bing as the default search engine in your favorite browser ...

Note: Rewards are only available in Australia, Belgium, Brazil, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, the Netherlands, New Zealand ...

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Your new Surface or Surface-branded accessory comes with a limited standard warranty. For more warranty details, see Warranty and Protection Plan Terms & Conditions. How to register your Microsoft device for warranty and service Before you can check your warranty or get service ...