How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Xbox Status | Xbox Support
Check the Xbox services, games, and apps for any service outages.
Activate Windows - Microsoft Support
Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.
Benefits with Xbox Game Pass
Learn about the exclusive in-game content, special offers, and partner perks available with Xbox Game Pass Ultimate, Premium, Essential, and PC Game Pass subscriptions.
Saving credit or debit card info in Microsoft Edge
Microsoft is dedicated in making Microsoft Edge the best browser for shopping with features like coupons, price comparison, price history, ratings, reviews, and more. Microsoft Edge helps you to be confident shopper with all the purchase information at your fingertips. To help checkout faster, we're now offering you an option to save your debit and credit cards which you can use to autofill ...
Applies To: Microsoft Edge
Xbox subscription cancellations and refunds | Xbox Support
Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.
Delivery Optimization in Windows - Microsoft Support
Windows uses Delivery Optimization, a cloud-based downloader, to download Windows Updates, apps from the Store, and other Microsoft products. To get these files onto your PC quickly and reliably, Delivery Optimization identifies the best source for your download and dynamically optimizes how much bandwidth your PC uses in the process. As always, you decide whether you want Delivery ...
获取购买的退款 | Xbox Support
订阅退款 你可以随时取消 Xbox 订阅。 关闭定期计费将停止订阅的未来扣费,并使你在订阅到期之前使用其权益。 你也可能有资格立即取消并获得退款;但不是所有订阅费用都能退款。 若要详细了解 Xbox 订阅的退款策略以及如何取消订阅,请转到: Xbox 订阅取消和退款 可在此处检查 Xbox 订阅的状态 ...
How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
适用于 Xbox 的 Gold 会员专享游戏常见问题解答 | Xbox Support
Gold 会员专享游戏是一项 Xbox 计划,用于向 Xbox Live Gold(现为 Game Pass Essential)成员提供免费的 Xbox 游戏。