Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Before you start, make sure that your Windows 11 PC supports Bluetooth. For more info on how to check, see Fix Bluetooth problems in Windows. If you need help adding a device without Bluetooth capabilities, see Add a device to a Windows PC.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.

You can choose your desktop background and change it at any time. Select Start > Settings > Personalization > Background. In the list next to Personalize your background, select Picture, Solid color, Slideshow, or Windows Spotlight (to see a new image from around the world every day).

Get apps from Microsoft Store on your Windows PC. If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store.

Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar. You'll see results for documents across your PC and OneDrive.

If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge. Get started with Microsoft Edge. To find out which version of Internet Explorer you should be running, check the info for your version of Windows.